Installation Help

Upgrade from 5.5 to 5.6 and Mobile Friendly

Hey there, I built a web site several years ago to help a family business and wanted to ensure they were mobile friendly for the Google change. They are currently on 5.5.2.1 and the google mobile checker shows they are NOT mobile friendly. My quest…

GoDaddy Hosting Plan - Linux (cPanel) or Windows (Plesk)?

I am about to purchase a hosting plan from GoDaddy. I already have a domain name purchased with them. When I customize my plan (Deluxe plan) I am prompted to choose an operating system. I can either choose the "Linux with cPanel control panel" or the "Win…

Upgrading from 5.4.2.2 to 5.5.2 - Toolbar Buttons Disappear

Hi, all. I know these are older versions, but I'm upgrading a site from 5.4.2.2 to 5.5.2. Once I performed the upgrade, I lost the buttons in the toolbar the top of the page. No Dashboard, no Sign In/Out, no Add Page or Edit Page. I can still acc…

Upgrade 5.7.4 to 5.7.4.1 not working

Hello Concrete5 members, I upgraded my C5 website from 5.7.3 to 5.7.4 and now I am trying to upgrade it to 5.7.4.1. I unpacked 5.7.4.1 and placed it in the update folder but unfortunately Concrete5 can not find the upgrade. I connected my website t…

Migrating and rebuilding entire site

I manage a Concrete5 site that's not on a hosting account I'm admin to. After getting limited access to the shared hosting account I've managed to download all the files and the database. I need to reassemble everything in a new account with a new host. T…

Concrete 5 problem testing/installing

Hey there! Im stucking at "loading demo page" for an hour now, its just saying: "Just a moment, we're creating a webspace to install concrete5 in!" this is making me really frustrated of using concrete5, i really want to test the CMS but i cant t…

Cannot Sign In After New installation

I just did a new install-dropped my Database and deleted the files from the server for the 3rd time...still I cannot sign into my site using the email and password I created After doing a Google search it seems this has been a problem for sometime and …

How to link the Concrete5 database to Concrete5

Sorry if I am not clear as I am not technical ... We have moved our web to a new hosting provider. We have lost access to our Concrete5 files that we used for online support for our clients. Have the Concrete5 database but no idea how to open pages Do…

Changing Domain Name

I am needing to change the domain name for my web site. I presently have a site at buckand bill.org, and now I need to change it to a new domain buckandbill.net. I am using the same hosting account, so I am guessing that it should by much simpler than mov…

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