same problem for me, I spent my day looking for answers
without the solution! I'll have to reinstall C5!
it is a very serious bug!!

I actually figured out a fix. first, I did the password reset with another account other than the admin. had the link sent to the email to reset the pasword. so now i knew the pw for that user (which was me not as admin with a different email address) then, i went into the database via phpmyadmin. once in I went to the users table where it displays the users and the info. the pwords are encrypted, but i copied the encrypted pword from the user i just changed and copied it to the admin. I saved it, went to the site and logged in. Wala! It Worked. I hope this helps anyone else that may run into this problem.

That is pretty clever! But I'm curious... did your admin account have the right email address?

it did but i believe that because it is the super user it will not reset the way the other users do.

I found a way to do it without having to send an eMail, which is nice, if you are running a test-setup on your local machine without a mail-server.

I found it here:
http://nabtron.com/how-to-retrieve-concrete5-admin-password-via-php...
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This is how:

Take the salt-value from /config/site.php and run this PHP-code:



input the result DIRECTLY into the database (with PHPmyAdmin or Sequel Pro etc.). It's already encoded, don't md5 it again...

Thanks. It worked for me. It helps me a lot.

If you don't mind a new admin account being created then Concrete5 Instant Admin will also get you back in business.http://forestmist.org/2012/07/concrete5-instant-admin/...

All you need is FTP. No coding necessary. :D

Cheers!

Thank you, it worked for me to.

Hi, we have compiled a guide that explains all the ways you can reset your Concrete5 admin. See :
http://squirrelhosting.co.uk/hosting-blog/hosting-blog-info.php?id=...

Hope this helps others in the future.