Legacy (version 5.6.x-)

Cannot access my login or dashboard to upgrade

Hi, Could really use some help here. My website stopped loading yesterday. It originally had some errors with my page.php, but my host tech support managed to iron those out. Now the only error that is appearing is: An unexpected error occurred…

Site down. Can't upgrade. Is it game over?

First, let me say I've been terribly negligent. I let an old site grow out of date, now the site is down and I'm wondering if there's any possibility of recovery. I'm pretty sure the site went down 3/11 when my host upgraded the server to PHP 7.2 CGI. …

Moving Legacy Site

Hi All, Hit a bit of a problem, we have had to move an old site V5.5.2.1 from old enviroment which was shutting down to a new one. Not ideal but we have a database backup and the Public_HTML files. I have restored both and updated the site.php to …

How to turn off block cache while full page cached is turned on

I need to turn page cache on as some pages have a very high traffic. however, for some specific blocks, I have to turn it off. e.g I have a review block on the page. when someone submits a review and get a thank you message, another browser opening the sa…

lost login information

Inherited this site using ver 5.5.2.1. Admin lost password function returning email address not valid. Logs do not show any email sent to entry since 2015 Address shown then is invalid Please help as I have never used concrete 5 before site www.carri…

getAttributeKeyID() problem

I have an old site running on 5.6.3.3. When the shopping cart is in checkout, an error is returned. From error log: [13-Mar-2020 16:28:42 UTC] PHP Fatal error: Call to a member function getAttributeKeyID() on null in /home/lifereso/public_html/packages…

HELP - Website BROKEN!

I wanted to log in and make a quick edit to my website this morning, but when I pulled up the address ( www.dunamiskarate.com) I got an error (see attached images). I have NO IDEA what to do to fix this. I need some help! NOTE - I am a very "novi…

Updating

Hi All, I am seeking some help with updating my website www.dulverton.com.au. We inherited an old website a while back and it came with Concrete5 which was a third party plugin we are unfamiliar with. I just updated Wordpress to the latest version, PH…

Workaround for Flash

A client is using an old version 5.6.3.5. "Upload Multiple" in File Manager and "Crop + Upload Image" in Composer use Flash. Is there an alternative url that we can use to access these features?

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