An unexpected error occurred.
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Hi!
I'm running Concrete version 5.7.3.1. On a website I designed awhile back (http://uniquetouchtm.com/), there is an error that is showing up throughout (whether logged in or not) that says:
"PHP Startup: htscanner: Unable to initialize module Module compiled with module API=20100525 PHP compiled with module API=20121212 These options need to match"
I thought maybe I needed to do an update to fix that. So, I went to the admin page to try to download the update. When I tried, it took forever, and then, I finally got this error at the top of the page:
"An exception occurred while executing 'select bID, arHandle, issID from CollectionVersionBlockStyles where cID = ? and cvID = ? and issID > 0' with params ["123", "1"]: Error while sending QUERY packet. PID=685230"
What is up with that? Something must've changed in the system because I have not done any updates, etc. since I finished this website back in January of 2015. How do I fix this? Is something going on with Concrete 5 that I need to wait out?
I'm running Concrete version 5.7.3.1. On a website I designed awhile back (http://uniquetouchtm.com/), there is an error that is showing up throughout (whether logged in or not) that says:
"PHP Startup: htscanner: Unable to initialize module Module compiled with module API=20100525 PHP compiled with module API=20121212 These options need to match"
I thought maybe I needed to do an update to fix that. So, I went to the admin page to try to download the update. When I tried, it took forever, and then, I finally got this error at the top of the page:
"An exception occurred while executing 'select bID, arHandle, issID from CollectionVersionBlockStyles where cID = ? and cvID = ? and issID > 0' with params ["123", "1"]: Error while sending QUERY packet. PID=685230"
What is up with that? Something must've changed in the system because I have not done any updates, etc. since I finished this website back in January of 2015. How do I fix this? Is something going on with Concrete 5 that I need to wait out?
I am not well versed in this PHP business. How does one simply remove it? What am I removing? A specific PHP file?
So, I remembered today that I had made a /dev site for this website, too. I thought everything looked a bit off. The fonts are all a mess. Other things seem weird.
The /dev site looks how it is supposed to. So, I guess that means I need to find a way to revert back to an older version.
Weird. Not cool, Concrete5. I thought you were supposed to make life easier.
The /dev site looks how it is supposed to. So, I guess that means I need to find a way to revert back to an older version.
Weird. Not cool, Concrete5. I thought you were supposed to make life easier.
Hi JennyDillBrown,
This looks to be a server issue that I would contact your web host about.
This looks to be a server issue that I would contact your web host about.
Thanks for that! I will check with them.
That was it!
Thank you.
Thank you.
As for the mysql error, it seems you might need to increase your mysql packet size.