Broken pages (no admin interface)
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Hi !
I've juste custom the background of my portfolio with the help of MrKDilkington here :http://www.concrete5.org/community/forums/5-7-discussion/background...
And I noticed an another issue on my website. 3 pages are unreachable with admin access, no bars, no page settings or editing icons, nothing. Plus a large part of the content is gone and there is no styles anymore (even on the footer or titles).
Everything was fine untill yesterday when I created new page types and change a large part of my pages. Strangely only those 3 are broken (an other with the same page type works just fine). I tried to go back to an another version of the page, go back to another page type, copy the page, nothing works.
I also tried to re-create a new page but it brokes when I had a zoom block (for displaying images).
Well that's pretty much all I tried...
Thanks for the help.
ps : I can post some links if you think that might help.
I've juste custom the background of my portfolio with the help of MrKDilkington here :http://www.concrete5.org/community/forums/5-7-discussion/background...
And I noticed an another issue on my website. 3 pages are unreachable with admin access, no bars, no page settings or editing icons, nothing. Plus a large part of the content is gone and there is no styles anymore (even on the footer or titles).
Everything was fine untill yesterday when I created new page types and change a large part of my pages. Strangely only those 3 are broken (an other with the same page type works just fine). I tried to go back to an another version of the page, go back to another page type, copy the page, nothing works.
I also tried to re-create a new page but it brokes when I had a zoom block (for displaying images).
Well that's pretty much all I tried...
Thanks for the help.
ps : I can post some links if you think that might help.
Well... Everything seems to be back in place... I don't understant what happened here but everything is back, so Yeay!
Thanks for your reply, I've look to the exclude words, but no issue here for me. No issue at all for now.
Thanks for your reply, I've look to the exclude words, but no issue here for me. No issue at all for now.
The issue is back with the new 5.7.5.2 update on three pages. Last time it kind of resolves by itself (I guess), and I still have no clue on how to fix it.
@Nomys
Please include screenshots of the problem pages.
Are you using a custom theme?
Do you have any errors in your browser console?
Please include screenshots of the problem pages.
Are you using a custom theme?
Do you have any errors in your browser console?
Thanks for your reply !
Screenshots are in admin mode.
I'm using a custom elemental theme. No errors on Firebug.
Screenshots are in admin mode.
I'm using a custom elemental theme. No errors on Firebug.
@Nomys
If you create a guest admin account and send me the details in a private message, I can take a look.
If you create a guest admin account and send me the details in a private message, I can take a look.
@Nomys
The concrete5 toolbar is available on the pages you took a screenshot of.
I believe you are not seeing the toolbar because of caching. While developing your site, it is recommended to disable caching.
- disable all caching
Dashboard > System & Settings > Optimization > Cache & Speed Settings
- clear your cache
Dashboard > System & Settings > Optimization > Clear Cache
The concrete5 toolbar is available on the pages you took a screenshot of.
I believe you are not seeing the toolbar because of caching. While developing your site, it is recommended to disable caching.
- disable all caching
Dashboard > System & Settings > Optimization > Cache & Speed Settings
- clear your cache
Dashboard > System & Settings > Optimization > Clear Cache
That's strange.
I've already cleared the cache, I've even deleted the content of the files/cache folder...
Disabling all caching don't change anything. I've tested all that on firefox and chrome (and on an another computer).
On the Deliverance page, do you see any pictures, like it should ? Or do you see the admin interface but no images and no style on textblocks ?
edit : I've tried with the account I've made for you, in case it was my account the problem, but it didn't change anything.
I've already cleared the cache, I've even deleted the content of the files/cache folder...
Disabling all caching don't change anything. I've tested all that on firefox and chrome (and on an another computer).
On the Deliverance page, do you see any pictures, like it should ? Or do you see the admin interface but no images and no style on textblocks ?
edit : I've tried with the account I've made for you, in case it was my account the problem, but it didn't change anything.
@Nomys
I am attaching screenshots of what I see.
Are you hosting the site on a personal computer?
I am attaching screenshots of what I see.
Are you hosting the site on a personal computer?
Ok, so everything looks normal on your side, do you see the same when you're not loggin ?
I'm not, it's all on a distant server not personnal.
I'm not, it's all on a distant server not personnal.
@Nomys
Yes, everything looks normal when logged out.
I wonder if your problems are related to the server. It is so slow that it is causes concrete5 to throw timeout errors.
Yes, everything looks normal when logged out.
I wonder if your problems are related to the server. It is so slow that it is causes concrete5 to throw timeout errors.
Maximum execution time of 30 seconds exceeded
I guess that the pictures are too heavy, I will put some smaller ones to test.
edit : I've put smaller images, no timeout error anymore, I'll check the server, but for now everything seems back to normal (again).
Thanks for your help MrKDilkington !
edit : I've put smaller images, no timeout error anymore, I'll check the server, but for now everything seems back to normal (again).
Thanks for your help MrKDilkington !
In the dashboard you'll find a list of words that will be excluded from URLs. I've found that sometimes I create a page and it strips out parts of these words from the URL.
Here's an example. Let's say the word "how" is in the excluded list and then you create a new page called "however-hypothesis", then I have found that the page might be called "ever-hypothesis" but the link to it is looking for "however-hypothesis" so it's broken. Renaming the page fixed it.
This isn't necessarily your problem but it's a place to start looking. Look at the link your browser is seeing by hovering over the link and see whether it is correct.
I have deleted all the excluded words from my list and I don't get this problem anymore.
Good luck,
Mike
PS my issue was on 5.6 not 6.7