concrete5 site running 5.7.5.8 suddenly fails
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Site running fine until today, not touched anything
Suddenly site fails and the front page gives :
Doctrine \ DBAL \ Driver \ PDOException (2002)
SQLSTATE[HY000] [2002] No such file or directory
Has it auto-upgraded and failed ? Some reference in the lengthy debug info to :
concrete.misc.latest_version 5.7.5.9
I cannot log in with sitename/index.php/login so don't know how to start fixing this
Any help urgently appreciated as live site suddenly not live
Suddenly site fails and the front page gives :
Doctrine \ DBAL \ Driver \ PDOException (2002)
SQLSTATE[HY000] [2002] No such file or directory
Has it auto-upgraded and failed ? Some reference in the lengthy debug info to :
concrete.misc.latest_version 5.7.5.9
I cannot log in with sitename/index.php/login so don't know how to start fixing this
Any help urgently appreciated as live site suddenly not live
Hi
No, it was installed from c5 website
Running on Amazon EC2 instance
I generally don't do auto-updates. I have performed some updates via control panel. But nothing for months
I think I saw one waiting previously but chose not to perform it as Ibwas not ready
Site is saladseminars.com if you want to see detail of exception error
No, it was installed from c5 website
Running on Amazon EC2 instance
I generally don't do auto-updates. I have performed some updates via control panel. But nothing for months
I think I saw one waiting previously but chose not to perform it as Ibwas not ready
Site is saladseminars.com if you want to see detail of exception error
@timconsidine
I am not familiar with this error.
Just to clarify, no changes were made to the site (front end or back end) or the server before the error was displayed?
I am not familiar with this error.
Just to clarify, no changes were made to the site (front end or back end) or the server before the error was displayed?
Hi
Correct - haven't touched the C5 site or the EC2 server in months.
After the error, logged into command line of server and it said OS updates were waiting. Have not applied them as I don't want to break it further.
Seems like it fell over by itself. Have received orders and client help submit forms as recently as couple of hours before the error appeared.
Correct - haven't touched the C5 site or the EC2 server in months.
After the error, logged into command line of server and it said OS updates were waiting. Have not applied them as I don't want to break it further.
Seems like it fell over by itself. Have received orders and client help submit forms as recently as couple of hours before the error appeared.
Hello,
Just because the error is about a missing file or folder you might want to consider re-uploading the concrete folder for the correct version and see if it fixes the problem.
A change in your php.ini file, if any, could also do that.
Any chance you could do a phpinfo() and check what's happening on the pdo_mysql font?
Just because the error is about a missing file or folder you might want to consider re-uploading the concrete folder for the correct version and see if it fixes the problem.
A change in your php.ini file, if any, could also do that.
Any chance you could do a phpinfo() and check what's happening on the pdo_mysql font?
Hi and thank you
Haven't changed php.ini myself in months
phpinfo.php runs fine. Entires for pdo_mysql show :
PDO Driver for MySQL enabled
Client API version mysqlnd 5.0.11-dev - 20120503 - $Id: <redacted> $
Directive Local Value Master Value
pdo_mysql.default_socket /var/lib/mysql/mysql.sock /var/lib/mysql/mysql.sock
Just tried to log in to phpmyadmin and says :
#2002 Cannot log in to the MySQL server
Guess I shall have to resolve this first (or may be the cause)
Haven't changed php.ini myself in months
phpinfo.php runs fine. Entires for pdo_mysql show :
PDO Driver for MySQL enabled
Client API version mysqlnd 5.0.11-dev - 20120503 - $Id: <redacted> $
Directive Local Value Master Value
pdo_mysql.default_socket /var/lib/mysql/mysql.sock /var/lib/mysql/mysql.sock
Just tried to log in to phpmyadmin and says :
#2002 Cannot log in to the MySQL server
Guess I shall have to resolve this first (or may be the cause)
Grrrrr and FFS - seems like mysql service had stopped
Started it - all working now
Stupid me for assuming it was a C5 issue - must create a basic issues checklist for future !
Thanks for all the input
Started it - all working now
Stupid me for assuming it was a C5 issue - must create a basic issues checklist for future !
Thanks for all the input
Also, I think I saw something like that once before. My override cache was on and I manually deleted an override and the whole site broke (local test site of course)
If memory serves it was something like that.
Anything you changed or deleted manually on the server?
Try to empty your cache by hand and see if it fixes the problem
If memory serves it was something like that.
Anything you changed or deleted manually on the server?
Try to empty your cache by hand and see if it fixes the problem
Hi
Not changed or deleted anything on the server in months
Will investigate clearing cache manually - don't know how to, but shall google
As per last reply, need to resolve logging into phpmyadmin first
Not changed or deleted anything on the server in months
Will investigate clearing cache manually - don't know how to, but shall google
As per last reply, need to resolve logging into phpmyadmin first
Great to hear! That you got it working and that C5 is not at fault :)
Concerning the cache, it's easy you delete everything in the folder applications\files\cache
Not a super clean move but I never had a problem doing it and it can solve cache related issues when dashboard is not accessible
Concerning the cache, it's easy you delete everything in the folder applications\files\cache
Not a super clean move but I never had a problem doing it and it can solve cache related issues when dashboard is not accessible
Thank you !
Did you install concrete5 using a "one click" installer like Softaculous? If so, is it set to auto-update concrete5?