Error Messages on editing
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Hello,
I wonder if anybody is experiencing problems when trying to edit the site? We have recently added the e-commerce add-on and things are quite slow at the moment. The website seems to load for a very long time and today we have been having problems when trying to upload products or just editing any page. An error message FastCGI Error comes up (HTTP Error 500 - Server Error).
I am not sure what has gone wrong -whether it is to do with our host or with Concrete5?
Has anybody experienced this before?
Please, help!
Thank you
Natasha
I wonder if anybody is experiencing problems when trying to edit the site? We have recently added the e-commerce add-on and things are quite slow at the moment. The website seems to load for a very long time and today we have been having problems when trying to upload products or just editing any page. An error message FastCGI Error comes up (HTTP Error 500 - Server Error).
I am not sure what has gone wrong -whether it is to do with our host or with Concrete5?
Has anybody experienced this before?
Please, help!
Thank you
Natasha
Hello exchangecore,
Thank you very much for your post which was very helpful. We have contacted
our host and they identified a problem on their side. This has now been
fixed.
Many thanks, again, for your advice.
Kind regards,
Nature is Beautiful
Nature is Beautiful ltd
Registered Company Number: 7425031
Tel: 0844 556 9060
Email: info@natureisbeautiful.co.uk
Web:www.www.natureisbeautiful.co.uk...
Postal/Delivery Address: please, email us for details
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----------------------------------------
From: "concrete5 Community" <discussions@concretecms.com>
Sent: 25 April 2014 19:23
To: info@natureisbeautiful.co.uk
Subject: Error Messages on editing : 5.7 Discussion
Thank you very much for your post which was very helpful. We have contacted
our host and they identified a problem on their side. This has now been
fixed.
Many thanks, again, for your advice.
Kind regards,
Nature is Beautiful
Nature is Beautiful ltd
Registered Company Number: 7425031
Tel: 0844 556 9060
Email: info@natureisbeautiful.co.uk
Web:www.www.natureisbeautiful.co.uk...
Postal/Delivery Address: please, email us for details
Statement of Confidentiality
This E-mail message together with any attachments transmitted
with it is intended only for use by its
addressee and may contain
information which is privileged and confidential,
disclosure of which may be prohibited by law.
If you are not (or have
not been authorised by) the addressee,
you may not copy, forward, disclose or use any part of this
message or its attachments.
If you have received this
message in error, please, delete it from your system.
----------------------------------------
From: "concrete5 Community" <discussions@concretecms.com>
Sent: 25 April 2014 19:23
To: info@natureisbeautiful.co.uk
Subject: Error Messages on editing : 5.7 Discussion
Can you verify that you have caching turned on with C5? If you are getting fastCGI errors it's likely due to the script running to long. This could be because your host is overloaded or it could simply be that you are running a lot of data through c5.
If you'd like to try your site out on a new host feel free to shoot me a PM and I'd be happy to work with you to get a copy of your site up elsewhere to rule out host problems.