Error when downloading packages and can't update add-ons
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I don't really have any experience debugging this sort of thing (more of a designer/front-end developer), but I've spent several hours already searching the forums and haven't found what I'm looking for. I'm hoping someone has run into this before or can point me in the right direction!
I have version 5.7.5.6 installed on a local development server, and I have two issues related to add-ons. The first is that I'm unable to update them. When I click the "Download and Install" button for an add-on with an available update, nothing happens. The page reloads and the url changes tohttp://localhost/index.php/dashboard/extend/update/prepare_remote_u... but nothing else changes. I still have the old version of the add-on and it still says there's an update available.
Also, when I try to download a new package that appears to be available on the Add Functionality page, I get "An error occurred while downloading the package." I have turned on all the debug settings, but I still only get that plain error message and I'm not sure where to look for more information.
Any pointers would be greatly appreciated!
Really long environment information:
# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000
# concrete5 Packages
Add and Remove Classes and IDs (0.9.4), Advanced Color Picker (1.0c), Block Designer (1.3.9), Block Designer Pro (1.1.8), Buttons Pro (1.3.7), Community CKEditor (0.9.0), HTML5 Audio Player Pro (2.1.2), Icons for Redactor (0.9), Magic Tabs (7.0.1), Manual Nav (2.0.0), Quick Content (1.0.13), Responsive Embed (1.0.0), Ronyd Expanded Search Bar (2.0), Whale OWL Carousel (1.4.1).
# concrete5 Overrides
blocks/autonav/templates/dusty-breadcrumb/view.css, blocks/autonav/templates/dusty-breadcrumb/view.php, blocks/autonav/templates/dusty-breadcrumb, blocks/autonav/templates/dusty-mobile-nav/view.css, blocks/autonav/templates/dusty-mobile-nav/view.js, blocks/autonav/templates/dusty-mobile-nav/view.php, blocks/autonav/templates/dusty-mobile-nav, blocks/autonav/templates/dusty-nav-main/view.css, blocks/autonav/templates/dusty-nav-main/view.php, blocks/autonav/templates/dusty-nav-main, blocks/autonav/templates/dusty-nav-sibling/view.css, blocks/autonav/templates/dusty-nav-sibling/view.php, blocks/autonav/templates/dusty-nav-sibling, blocks/autonav/templates/dusty_footer_nav/view.css, blocks/autonav/templates/dusty_footer_nav/view.js, blocks/autonav/templates/dusty_footer_nav/view.php, blocks/autonav/templates/dusty_footer_nav, blocks/autonav/templates, blocks/autonav, blocks/dark_orange_torn_link/add.php, blocks/dark_orange_torn_link/composer.php, blocks/dark_orange_torn_link/config.json, 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blocks/html5_audio_player_pro/templates/dusty_harp_page/view.css, blocks/html5_audio_player_pro/templates/dusty_harp_page/view.php, blocks/html5_audio_player_pro/templates/dusty_harp_page, blocks/html5_audio_player_pro/templates/dusty_simple/view.css, blocks/html5_audio_player_pro/templates/dusty_simple/view.php, blocks/html5_audio_player_pro/templates/dusty_simple, blocks/html5_audio_player_pro/templates, blocks/html5_audio_player_pro, blocks/image/templates/Dusty_Link_Display_Title/view.css, blocks/image/templates/Dusty_Link_Display_Title/view.php, blocks/image/templates/Dusty_Link_Display_Title, blocks/image/templates/Dusty_Thumb_Link/view.css, blocks/image/templates/Dusty_Thumb_Link/view.php, blocks/image/templates/Dusty_Thumb_Link, blocks/image/templates, blocks/image, blocks/jl_magic_tabs/templates/dusty_FAQ_accordion/view.css, blocks/jl_magic_tabs/templates/dusty_FAQ_accordion/view.php, blocks/jl_magic_tabs/templates/dusty_FAQ_accordion, blocks/jl_magic_tabs/templates/dusty_model_tabs/view.css, blocks/jl_magic_tabs/templates/dusty_model_tabs/view.php, blocks/jl_magic_tabs/templates/dusty_model_tabs, blocks/jl_magic_tabs/templates/dusty_rainbow_tabs/view.css, blocks/jl_magic_tabs/templates/dusty_rainbow_tabs/view.php, blocks/jl_magic_tabs/templates/dusty_rainbow_tabs, blocks/jl_magic_tabs/templates, blocks/jl_magic_tabs, blocks/manual_nav/controller.php, blocks/manual_nav/templates/dusty_sidebar/view.php, blocks/manual_nav/templates/dusty_sidebar, blocks/manual_nav/templates, blocks/manual_nav, blocks/orange_button_link/add.php, blocks/orange_button_link/composer.php, blocks/orange_button_link/config.json, blocks/orange_button_link/controller.php, blocks/orange_button_link/db.xml, blocks/orange_button_link/edit.php, blocks/orange_button_link/form.php, blocks/orange_button_link/icon.png, blocks/orange_button_link/view.php, blocks/orange_button_link, blocks/orange_torn_link/add.php, blocks/orange_torn_link/composer.php, blocks/orange_torn_link/config.json, blocks/orange_torn_link/controller.php, blocks/orange_torn_link/db.xml, blocks/orange_torn_link/edit.php, blocks/orange_torn_link/form.php, blocks/orange_torn_link/icon.png, blocks/orange_torn_link/view.php, blocks/orange_torn_link, blocks/peach_torn_link/add.php, blocks/peach_torn_link/composer.php, blocks/peach_torn_link/config.json, blocks/peach_torn_link/controller.php, blocks/peach_torn_link/db.xml, blocks/peach_torn_link/edit.php, blocks/peach_torn_link/form.php, blocks/peach_torn_link/icon.png, blocks/peach_torn_link/view.php, blocks/peach_torn_link, blocks/rainbow_sidebar_link/add.php, blocks/rainbow_sidebar_link/composer.php, blocks/rainbow_sidebar_link/config.json, blocks/rainbow_sidebar_link/controller.php, blocks/rainbow_sidebar_link/db.xml, blocks/rainbow_sidebar_link/edit.php, blocks/rainbow_sidebar_link/form.php, blocks/rainbow_sidebar_link/icon.png, blocks/rainbow_sidebar_link/view.css, blocks/rainbow_sidebar_link/view.php, blocks/rainbow_sidebar_link, blocks/red_button_link/add.php, blocks/red_button_link/composer.php, blocks/red_button_link/config.json, blocks/red_button_link/controller.php, blocks/red_button_link/db.xml, blocks/red_button_link/edit.php, blocks/red_button_link/form.php, blocks/red_button_link/icon.png, blocks/red_button_link/view.php, blocks/red_button_link, blocks/red_orange_torn_link/add.php, blocks/red_orange_torn_link/composer.php, blocks/red_orange_torn_link/config.json, blocks/red_orange_torn_link/controller.php, blocks/red_orange_torn_link/db.xml, blocks/red_orange_torn_link/edit.php, blocks/red_orange_torn_link/form.php, blocks/red_orange_torn_link/icon.png, blocks/red_orange_torn_link/view.php, blocks/red_orange_torn_link, blocks/red_torn_link/add.php, blocks/red_torn_link/composer.php, blocks/red_torn_link/config.json, blocks/red_torn_link/controller.php, blocks/red_torn_link/db.xml, blocks/red_torn_link/edit.php, blocks/red_torn_link/form.php, blocks/red_torn_link/icon.png, blocks/red_torn_link/view.php, blocks/red_torn_link, blocks/rss_displayer/controller.php, blocks/rss_displayer/templates/dusty-home/view.css, blocks/rss_displayer/templates/dusty-home/view.php, blocks/rss_displayer/templates/dusty-home, blocks/rss_displayer/templates, blocks/rss_displayer, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sl_SI/LC_MESSAGES/messages.mo, languages/sl_SI/LC_MESSAGES, languages/sl_SI, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, single_pages/search.php, themes/elementalcustom/blank.php, themes/elementalcustom/css/bootstrap-modified.css, themes/elementalcustom/css/build/blocks/date-navigation.less, themes/elementalcustom/css/build/blocks/faq.less, themes/elementalcustom/css/build/blocks/feature-template-hover-description.less, themes/elementalcustom/css/build/blocks/feature.less, themes/elementalcustom/css/build/blocks/image-slider.less, themes/elementalcustom/css/build/blocks/image.less, themes/elementalcustom/css/build/blocks/next-previous.less, themes/elementalcustom/css/build/blocks/page-attribute-display.less, themes/elementalcustom/css/build/blocks/page-list-option-buttons.less, themes/elementalcustom/css/build/blocks/page-list-template-thumbnail-grid.less, themes/elementalcustom/css/build/blocks/page-list.less, themes/elementalcustom/css/build/blocks/page-title-option-byline.less, themes/elementalcustom/css/build/blocks/page-title.less, themes/elementalcustom/css/build/blocks/tags.less, themes/elementalcustom/css/build/blocks/testimonial.less, themes/elementalcustom/css/build/blocks/topic-list.less, themes/elementalcustom/css/build/blocks, themes/elementalcustom/css/build/body.less, themes/elementalcustom/css/build/bootstrap-3.2.0/alerts.less, themes/elementalcustom/css/build/bootstrap-3.2.0/badges.less, themes/elementalcustom/css/build/bootstrap-3.2.0/bootstrap.less, themes/elementalcustom/css/build/bootstrap-3.2.0/breadcrumbs.less, themes/elementalcustom/css/build/bootstrap-3.2.0/button-groups.less, themes/elementalcustom/css/build/bootstrap-3.2.0/buttons.less, themes/elementalcustom/css/build/bootstrap-3.2.0/carousel.less, themes/elementalcustom/css/build/bootstrap-3.2.0/close.less, themes/elementalcustom/css/build/bootstrap-3.2.0/code.less, themes/elementalcustom/css/build/bootstrap-3.2.0/component-animations.less, themes/elementalcustom/css/build/bootstrap-3.2.0/dropdowns.less, themes/elementalcustom/css/build/bootstrap-3.2.0/forms.less, themes/elementalcustom/css/build/bootstrap-3.2.0/glyphicons.less, themes/elementalcustom/css/build/bootstrap-3.2.0/grid.less, themes/elementalcustom/css/build/bootstrap-3.2.0/input-groups.less, themes/elementalcustom/css/build/bootstrap-3.2.0/jumbotron.less, themes/elementalcustom/css/build/bootstrap-3.2.0/labels.less, themes/elementalcustom/css/build/bootstrap-3.2.0/list-group.less, themes/elementalcustom/css/build/bootstrap-3.2.0/media.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/alerts.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/background-variant.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/border-radius.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/buttons.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/center-block.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/clearfix.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/forms.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/gradients.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/grid-framework.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/grid.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/hide-text.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/image.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/labels.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/list-group.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/nav-divider.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/nav-vertical-align.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/opacity.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/pagination.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/panels.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/progress-bar.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/reset-filter.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/resize.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/responsive-visibility.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/size.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/tab-focus.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/table-row.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/text-emphasis.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/text-overflow.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins/vendor-prefixes.less, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins, themes/elementalcustom/css/build/bootstrap-3.2.0/mixins.less, themes/elementalcustom/css/build/bootstrap-3.2.0/modals.less, themes/elementalcustom/css/build/bootstrap-3.2.0/navbar.less, themes/elementalcustom/css/build/bootstrap-3.2.0/navs.less, themes/elementalcustom/css/build/bootstrap-3.2.0/normalize.less, themes/elementalcustom/css/build/bootstrap-3.2.0/pager.less, themes/elementalcustom/css/build/bootstrap-3.2.0/pagination.less, themes/elementalcustom/css/build/bootstrap-3.2.0/panels.less, themes/elementalcustom/css/build/bootstrap-3.2.0/popovers.less, themes/elementalcustom/css/build/bootstrap-3.2.0/print.less, themes/elementalcustom/css/build/bootstrap-3.2.0/progress-bars.less, themes/elementalcustom/css/build/bootstrap-3.2.0/responsive-embed.less, themes/elementalcustom/css/build/bootstrap-3.2.0/responsive-utilities.less, themes/elementalcustom/css/build/bootstrap-3.2.0/scaffolding.less, themes/elementalcustom/css/build/bootstrap-3.2.0/tables.less, themes/elementalcustom/css/build/bootstrap-3.2.0/theme.less, themes/elementalcustom/css/build/bootstrap-3.2.0/thumbnails.less, themes/elementalcustom/css/build/bootstrap-3.2.0/tooltip.less, themes/elementalcustom/css/build/bootstrap-3.2.0/type.less, themes/elementalcustom/css/build/bootstrap-3.2.0/utilities.less, themes/elementalcustom/css/build/bootstrap-3.2.0/variables.less, themes/elementalcustom/css/build/bootstrap-3.2.0/wells.less, themes/elementalcustom/css/build/bootstrap-3.2.0, themes/elementalcustom/css/build/breadcrumb.less, themes/elementalcustom/css/build/buttons.less, themes/elementalcustom/css/build/content.less, themes/elementalcustom/css/build/custom-design-classes/area-content-accent.less, themes/elementalcustom/css/build/custom-design-classes/block-sidebar-padded.less, themes/elementalcustom/css/build/custom-design-classes/block-sidebar-wrapped.less, themes/elementalcustom/css/build/custom-design-classes/blog-entry-list.less, themes/elementalcustom/css/build/custom-design-classes/recent-blog-entry.less, themes/elementalcustom/css/build/custom-design-classes/testimonial-bio.less, themes/elementalcustom/css/build/custom-design-classes, themes/elementalcustom/css/build/fonts/blue-sky.less, themes/elementalcustom/css/build/fonts/defaults.less, themes/elementalcustom/css/build/fonts/night-road.less, themes/elementalcustom/css/build/fonts/royal.less, themes/elementalcustom/css/build/fonts, themes/elementalcustom/css/build/footer.less, themes/elementalcustom/css/build/header.less, themes/elementalcustom/css/build/miscellaneous-styles.less, themes/elementalcustom/css/build/mixins.less, themes/elementalcustom/css/build/mobile/navigation.less, themes/elementalcustom/css/build/mobile, themes/elementalcustom/css/build/pagination.less, themes/elementalcustom/css/build/reset.less, themes/elementalcustom/css/build/search.less, themes/elementalcustom/css/build, themes/elementalcustom/css/main.less, themes/elementalcustom/css/medium-small/grid.less, themes/elementalcustom/css/medium-small/mixins/grid-framework.less, themes/elementalcustom/css/medium-small/mixins/grid.less, themes/elementalcustom/css/medium-small/mixins, themes/elementalcustom/css/medium-small/ms.less, themes/elementalcustom/css/medium-small/responsive-utilities.less, themes/elementalcustom/css/medium-small/variables.less, themes/elementalcustom/css/medium-small, themes/elementalcustom/css/presets/blue-sky.less, themes/elementalcustom/css/presets/defaults.less, themes/elementalcustom/css/presets/night-road.less, themes/elementalcustom/css/presets/royal.less, themes/elementalcustom/css/presets, themes/elementalcustom/css/styles.xml, themes/elementalcustom/css, themes/elementalcustom/default.php, themes/elementalcustom/description.txt, themes/elementalcustom/elements/footer.php, themes/elementalcustom/elements/footer_bottom.php, themes/elementalcustom/elements/header.php, themes/elementalcustom/elements/header_top.php, themes/elementalcustom/elements, themes/elementalcustom/full.php, themes/elementalcustom/harp_model.php, themes/elementalcustom/harp_model_no_sidebar.php, themes/elementalcustom/hd_model.php, themes/elementalcustom/home-sidebar.php, themes/elementalcustom/home.php, themes/elementalcustom/home_old.php, themes/elementalcustom/images/background-old.png, themes/elementalcustom/images/background-slider-blue-sky.png, themes/elementalcustom/images/background-slider-default.png, themes/elementalcustom/images/background-slider-night-road.png, themes/elementalcustom/images/background-slider-royal.png, themes/elementalcustom/images/background.jpg, themes/elementalcustom/images, themes/elementalcustom/left_sidebar.php, themes/elementalcustom/page_forbidden.php, themes/elementalcustom/page_not_found.php, themes/elementalcustom/page_theme.php, themes/elementalcustom/right_sidebar.php, themes/elementalcustom/search.php, themes/elementalcustom/thumbnail.png, themes/elementalcustom/view.php, themes/elementalcustom
# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache/2.2.27 (Win32) DAV/2 mod_ssl/2.2.27 OpenSSL/1.0.1g mod_fcgid/2.3.9 mod_wsgi/3.4 Python/2.7.6 PHP/5.5.24 mod_perl/2.0.8 Perl/v5.16.3
# Server API
apache2handler
# PHP Version
5.5.24
# PHP Extensions
apache2handler, bcmath, bz2, calendar, com_dotnet, Core, ctype, curl, date, dom, ereg, exif, filter, gd, gettext, hash, iconv, imagick, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib.
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
I have version 5.7.5.6 installed on a local development server, and I have two issues related to add-ons. The first is that I'm unable to update them. When I click the "Download and Install" button for an add-on with an available update, nothing happens. The page reloads and the url changes tohttp://localhost/index.php/dashboard/extend/update/prepare_remote_u... but nothing else changes. I still have the old version of the add-on and it still says there's an update available.
Also, when I try to download a new package that appears to be available on the Add Functionality page, I get "An error occurred while downloading the package." I have turned on all the debug settings, but I still only get that plain error message and I'm not sure where to look for more information.
Any pointers would be greatly appreciated!
Really long environment information:
# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000
# concrete5 Packages
Add and Remove Classes and IDs (0.9.4), Advanced Color Picker (1.0c), Block Designer (1.3.9), Block Designer Pro (1.1.8), Buttons Pro (1.3.7), Community CKEditor (0.9.0), HTML5 Audio Player Pro (2.1.2), Icons for Redactor (0.9), Magic Tabs (7.0.1), Manual Nav (2.0.0), Quick Content (1.0.13), Responsive Embed (1.0.0), Ronyd Expanded Search Bar (2.0), Whale OWL Carousel (1.4.1).
# concrete5 Overrides
blocks/autonav/templates/dusty-breadcrumb/view.css, blocks/autonav/templates/dusty-breadcrumb/view.php, blocks/autonav/templates/dusty-breadcrumb, blocks/autonav/templates/dusty-mobile-nav/view.css, blocks/autonav/templates/dusty-mobile-nav/view.js, blocks/autonav/templates/dusty-mobile-nav/view.php, blocks/autonav/templates/dusty-mobile-nav, blocks/autonav/templates/dusty-nav-main/view.css, blocks/autonav/templates/dusty-nav-main/view.php, blocks/autonav/templates/dusty-nav-main, blocks/autonav/templates/dusty-nav-sibling/view.css, blocks/autonav/templates/dusty-nav-sibling/view.php, blocks/autonav/templates/dusty-nav-sibling, blocks/autonav/templates/dusty_footer_nav/view.css, blocks/autonav/templates/dusty_footer_nav/view.js, blocks/autonav/templates/dusty_footer_nav/view.php, blocks/autonav/templates/dusty_footer_nav, blocks/autonav/templates, blocks/autonav, blocks/dark_orange_torn_link/add.php, blocks/dark_orange_torn_link/composer.php, blocks/dark_orange_torn_link/config.json, blocks/dark_orange_torn_link/controller.php, blocks/dark_orange_torn_link/db.xml, blocks/dark_orange_torn_link/edit.php, blocks/dark_orange_torn_link/form.php, blocks/dark_orange_torn_link/icon.png, blocks/dark_orange_torn_link/view.php, blocks/dark_orange_torn_link, blocks/fc_single_product/add.php, blocks/fc_single_product/composer.php, blocks/fc_single_product/config.json, blocks/fc_single_product/controller.php, blocks/fc_single_product/db.xml, blocks/fc_single_product/edit.php, blocks/fc_single_product/form.php, blocks/fc_single_product/icon.png, blocks/fc_single_product/view.php, blocks/fc_single_product, blocks/fc_single_product_b/add.php, blocks/fc_single_product_b/composer.php, blocks/fc_single_product_b/config.json, blocks/fc_single_product_b/controller.php, blocks/fc_single_product_b/db.xml, blocks/fc_single_product_b/edit.php, blocks/fc_single_product_b/form.php, blocks/fc_single_product_b/icon.png, blocks/fc_single_product_b/view.php, blocks/fc_single_product_b, blocks/fc_single_product_c/add.php, blocks/fc_single_product_c/composer.php, blocks/fc_single_product_c/config.json, blocks/fc_single_product_c/controller.php, blocks/fc_single_product_c/db.xml, blocks/fc_single_product_c/edit.php, blocks/fc_single_product_c/form.php, blocks/fc_single_product_c/icon.png, blocks/fc_single_product_c/view.php, blocks/fc_single_product_c, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.dusty.black.jpg, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.dusty.jpg, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.dusty.purple.cream.jpg, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.dusty.purple.red.jpg, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.pink.flag.jpg, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.pink.flag.seeking.gif, blocks/html5_audio_player_pro/templates/dusty_harp_page/img/jplayer.pink.flag.video.play.png, 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# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache/2.2.27 (Win32) DAV/2 mod_ssl/2.2.27 OpenSSL/1.0.1g mod_fcgid/2.3.9 mod_wsgi/3.4 Python/2.7.6 PHP/5.5.24 mod_perl/2.0.8 Perl/v5.16.3
# Server API
apache2handler
# PHP Version
5.5.24
# PHP Extensions
apache2handler, bcmath, bz2, calendar, com_dotnet, Core, ctype, curl, date, dom, ereg, exif, filter, gd, gettext, hash, iconv, imagick, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib.
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
I have this same problem on 5.7.5.10, 5.7.5.11, and 5.7.5.12. I reported this bug in the bug tracker (along with several other critical bugs), but I've noted that for months NONE of the bugs reported have received any responses. I am starting to think that no one is listening. I *really* need to update my add-ons.
BTW. I noted you are using the HTML5 Audio Player. I was too, so I tried uninstalling it to see if the issue might be something in that code. The problem did not go away.