locked out of editing 5.7.5.3
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I have been locked out of the admin account for about a month now and it is imperative I get in asap. I found various hacks for previous versions to reset the password in the sql database and one even had a line of code to add to the files, but they don't work on 5.7.
In attempts to get in I also banned my ip address. Usually I could fix this by going through the dashboard, but I can't even get to the dashboard. Please help!
In attempts to get in I also banned my ip address. Usually I could fix this by going through the dashboard, but I can't even get to the dashboard. Please help!
Yes I do have full access to the entire installation.
Thank you! Your link fixed my problems. Thankfully someone sent us an email through our site and it showed why I wasn't getting the email -I was using a dead email. But by trying to send an email to that dead email, it finally showed up in the log file. Thanks a bunch!!
Do you have full database and file access to the site?
This discussion covers dealing with the IP ban:
https://www.concrete5.org/community/forums/customizing_c5/ip-banned-...