Marketplace license assigned to deleted project
Permalink
I just bought 3 add-ons that accidentally got assigned to a deleted project, and now there seems to be no way to reassign them. I realise this is mostly due to a brainfart on my part, since I went through the checkout screen too quickly, but can I do something to recover the licenses in this scenario? Thanks a lot!
Yes, normally that is how one would do it. But I was multitasking and deleting projects that were no longer active and accidentally bought the add-ons for projects that I had just deleted, which causes them to still be assigned to the projects, however they're not in the "projects" part of my profile, so they can't be unassigned.
when you remove a license from a project, or delete a project, those licenses go back to the account that purchased them originally.
They should be available from the license history section of your my account area.
If you're not seeing that, PM me details on it.
They should be available from the license history section of your my account area.
If you're not seeing that, PM me details on it.
https://www.concrete5.org/profile/projects/...
There, you can release a license from one project and re-assign it to another project.