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Server hanging on some actions

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I've installed a Concrete 5.7.5.6 site on a Windows server, and upon certain CMS actions, the request hangs for 6-10minutes until it times out with a server 500 error. If I wait a bit, I'm able to again browse around the site, but as soon as I edit a page, and publish it, it hangs again, and I have to wait for it to time out before the site is usable. There are no errors reported in IIS.

It's not just the publish action that hangs, as well - whenever I click to open the Dashboard panel, for instance, that request also hangs. Also, when I try to update the site Debug Settings in the Dashboard, that hangs.

Normal site page requests seem to respond fine (until it hangs, and then I can't browse anything on the site).

Wordpress seems to run fine on this server, as there are several PHP sites already installed and running.

Any ideas? I'm thinking this is a configuration issue on the server, but not sure what. The site runs fine on my MacBook.

The server is Windows Server 2008 R2, 6.1
Running on IIS: 7.5.7600.16385
Concrete 5.7.5.6
blakeage
 
blakeage replied on at Permalink Reply
blakeage
# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000
# concrete5 Packages
Scheduler (1.2.1), Simple Slider (1.0), Thumb Gallery (1.0.3).
# concrete5 Overrides
blocks/autonav/templates/bootstrap_header_navigation.php, blocks/autonav/templates, blocks/autonav, blocks/block_wall_calculator/add.php, blocks/block_wall_calculator/controller.php, blocks/block_wall_calculator/db.xml, blocks/block_wall_calculator/edit.php, blocks/block_wall_calculator/icon.png, blocks/block_wall_calculator/view.css, blocks/block_wall_calculator/view.js, blocks/block_wall_calculator/view.php, blocks/block_wall_calculator, blocks/concrete_column_calculator/add.php, blocks/concrete_column_calculator/controller.php, blocks/concrete_column_calculator/db.xml, blocks/concrete_column_calculator/edit.php, blocks/concrete_column_calculator/icon.png, blocks/concrete_column_calculator/view.css, blocks/concrete_column_calculator/view.js, blocks/concrete_column_calculator/view.php, blocks/concrete_column_calculator, blocks/concrete_volume_calculator/add.php, blocks/concrete_volume_calculator/controller.php, blocks/concrete_volume_calculator/db.xml, blocks/concrete_volume_calculator/edit.php, blocks/concrete_volume_calculator/icon.png, blocks/concrete_volume_calculator/view.css, blocks/concrete_volume_calculator/view.js, blocks/concrete_volume_calculator/view.php, blocks/concrete_volume_calculator, jobs/clear_empty_workflow_progress.php, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, themes/concrete_on_call/css/bootstrap.min.css, themes/concrete_on_call/css/bootstrap.min.css.map, themes/concrete_on_call/css/concreteoncall.css, themes/concrete_on_call/css, themes/concrete_on_call/default.php, themes/concrete_on_call/description.txt, themes/concrete_on_call/fonts/glyphicons-halflings-regular.eot, themes/concrete_on_call/fonts/glyphicons-halflings-regular.svg, themes/concrete_on_call/fonts/glyphicons-halflings-regular.ttf, themes/concrete_on_call/fonts/glyphicons-halflings-regular.woff, themes/concrete_on_call/fonts/glyphicons-halflings-regular.woff2, themes/concrete_on_call/fonts, themes/concrete_on_call/full.php, themes/concrete_on_call/home.php, themes/concrete_on_call/images/ajax-loader.gif, themes/concrete_on_call/images/bg.jpg, themes/concrete_on_call/images/coverage-area.jpg, themes/concrete_on_call/images/feature-arrow.png, themes/concrete_on_call/images/feature2-bg.jpg, themes/concrete_on_call/images/footer-bg.jpg, themes/concrete_on_call/images/logo.png, themes/concrete_on_call/images/nav-bg.jpg, themes/concrete_on_call/images/rear-view-pour.jpg, themes/concrete_on_call/images/schedule-fade-left.png, themes/concrete_on_call/images/schedule-fade-right.png, themes/concrete_on_call/images/side-view-pour.jpg, themes/concrete_on_call/images/slider/concrete-on-call-pouring.jpg, themes/concrete_on_call/images/slider/concrete-on-call-truck.jpg, themes/concrete_on_call/images/slider, themes/concrete_on_call/images/slider.jpg, themes/concrete_on_call/images/white-transparent.png, themes/concrete_on_call/images, themes/concrete_on_call/inc/footer.php, themes/concrete_on_call/inc/header.php, themes/concrete_on_call/inc, themes/concrete_on_call/js/bootstrap.min.js, themes/concrete_on_call/js/functions.js, themes/concrete_on_call/js, themes/concrete_on_call/left_sidebar.php, themes/concrete_on_call/page_forbidden.php, themes/concrete_on_call/page_not_found.php, themes/concrete_on_call/page_theme.php, themes/concrete_on_call/right_sidebar.php, themes/concrete_on_call/thumbnail.png, themes/concrete_on_call/videos/concrete on call2.flv, themes/concrete_on_call/videos/concrete-on-call.swf, themes/concrete_on_call/videos, themes/concrete_on_call, blocks/autonav/templates/bootstrap_header_navigation.php, blocks/autonav/templates, blocks/autonav, blocks/block_wall_calculator/add.php, blocks/block_wall_calculator/controller.php, blocks/block_wall_calculator/db.xml, blocks/block_wall_calculator/edit.php, blocks/block_wall_calculator/icon.png, blocks/block_wall_calculator/view.css, blocks/block_wall_calculator/view.js, blocks/block_wall_calculator/view.php, blocks/block_wall_calculator, blocks/concrete_column_calculator/add.php, blocks/concrete_column_calculator/controller.php, blocks/concrete_column_calculator/db.xml, blocks/concrete_column_calculator/edit.php, blocks/concrete_column_calculator/icon.png, blocks/concrete_column_calculator/view.css, blocks/concrete_column_calculator/view.js, blocks/concrete_column_calculator/view.php, blocks/concrete_column_calculator, blocks/concrete_volume_calculator/add.php, blocks/concrete_volume_calculator/controller.php, blocks/concrete_volume_calculator/db.xml, blocks/concrete_volume_calculator/edit.php, blocks/concrete_volume_calculator/icon.png, blocks/concrete_volume_calculator/view.css, blocks/concrete_volume_calculator/view.js, blocks/concrete_volume_calculator/view.php, blocks/concrete_volume_calculator, jobs/clear_empty_workflow_progress.php, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, themes/concrete_on_call/css/bootstrap.min.css, themes/concrete_on_call/css/bootstrap.min.css.map, themes/concrete_on_call/css/concreteoncall.css, themes/concrete_on_call/css, themes/concrete_on_call/default.php, themes/concrete_on_call/description.txt, themes/concrete_on_call/fonts/glyphicons-halflings-regular.eot, themes/concrete_on_call/fonts/glyphicons-halflings-regular.svg, themes/concrete_on_call/fonts/glyphicons-halflings-regular.ttf, themes/concrete_on_call/fonts/glyphicons-halflings-regular.woff, themes/concrete_on_call/fonts/glyphicons-halflings-regular.woff2, themes/concrete_on_call/fonts, themes/concrete_on_call/full.php, themes/concrete_on_call/home.php, themes/concrete_on_call/images/ajax-loader.gif, themes/concrete_on_call/images/bg.jpg, themes/concrete_on_call/images/coverage-area.jpg, themes/concrete_on_call/images/feature-arrow.png, themes/concrete_on_call/images/feature2-bg.jpg, themes/concrete_on_call/images/footer-bg.jpg, themes/concrete_on_call/images/logo.png, themes/concrete_on_call/images/nav-bg.jpg, themes/concrete_on_call/images/rear-view-pour.jpg, themes/concrete_on_call/images/schedule-fade-left.png, themes/concrete_on_call/images/schedule-fade-right.png, themes/concrete_on_call/images/side-view-pour.jpg, themes/concrete_on_call/images/slider/concrete-on-call-pouring.jpg, themes/concrete_on_call/images/slider/concrete-on-call-truck.jpg, themes/concrete_on_call/images/slider, themes/concrete_on_call/images/slider.jpg, themes/concrete_on_call/images/white-transparent.png, themes/concrete_on_call/images, themes/concrete_on_call/inc/footer.php, themes/concrete_on_call/inc/header.php, themes/concrete_on_call/inc, themes/concrete_on_call/js/bootstrap.min.js, themes/concrete_on_call/js/functions.js, themes/concrete_on_call/js, themes/concrete_on_call/left_sidebar.php, themes/concrete_on_call/page_forbidden.php, themes/concrete_on_call/page_not_found.php, themes/concrete_on_call/page_theme.php, themes/concrete_on_call/right_sidebar.php, themes/concrete_on_call/thumbnail.png, themes/concrete_on_call/videos/concrete on call2.flv, themes/concrete_on_call/videos/concrete-on-call.swf, themes/concrete_on_call/videos, themes/concrete_on_call
# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Microsoft-IIS/7.5
Viewing 15 lines of 46 lines. View entire code block.
virgiltu replied on at Permalink Reply
virgiltu
I have the same exact issue. I will try to install an older version.
blakeage replied on at Permalink Reply
blakeage
We are installing Apache on the server to see if it's any better.
blakeage replied on at Permalink Reply
blakeage
Changing to Apache seems to have fixed the issue.
virgiltu replied on at Permalink Reply
virgiltu
Wait what did you change?
blakeage replied on at Permalink Reply
blakeage
The web server is now Apache, instead of IIS