Need News Block - urgent

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I recently purchased simple news addon but for some reason whcih only the Oracle knows - it jus does not not work.
After numerous emails discussions with developer(chad) -- no luck

problem -: when u click on news title u cant see full news / also cant update

Anyone has any another suggestion for a news list ... i checked forum and some say edit page_list etc. but its a little confusing

oaknshield
 
RadiantWeb replied on at Permalink Reply
RadiantWeb
wow...not good for my pr! lol

Two things.

1.) you need to use the support area for your simple news addon....it's why it's there.

2.) not being able to update SimpleNews through your C5 dashboard has nothing to do with SimpleNews...you need to get with the Core team to find out why things are not working for you. The fact is, with several hundred copies of Simple addons about with only a select few with any installation issues, it normally boils down to core installation, or non-compliant server. How exactly would I support that?

Please don't bring bad PR to the table when you have not used the support system. That's quite upsetting.

I take a tremendous amount of pride in supporting my addons.

Thank you,
Chad
oaknshield replied on at Permalink Reply
oaknshield
whoops - sorry

Support was A+
I figure i have some server issues.

I was jus lookin for an alternative as im out of time with a webpage for customer....

ill go onto the support area later to try and reslove it...