Admin unable to login to site because of state/province attribute
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Hello,
I am unable to login to my site after adding the address attribute as a required field. For some reason the state/province dropbox is not populated with states so I cannot pick a state and as a result I cannot login to my dashboard and manage my site.
Any helps would be really appreciated.
Thanks.
I am unable to login to my site after adding the address attribute as a required field. For some reason the state/province dropbox is not populated with states so I cannot pick a state and as a result I cannot login to my dashboard and manage my site.
Any helps would be really appreciated.
Thanks.
Do you have an options to select the country? You could try setting a country other that USA.
I do indeed. I tried a few other countries but the state/province dropdown doesn't seem to be populating, just has one option "Choose State/Province". Any other thoughts? I'm wondering if there is any other way to login to my dashboard?
Hi again, here's a screen grab of the issue I'm having... because the state dropdown is not populating (and is required) it wont allow me to select a state and login to the dashboard.
If you have access to phpmyadmin you could change it from required to not required, or remove it altogether
look in UserAttributeKeys to find the offending item
You can check the akID by viewing page source when on the login page,
set the item to 0 in uakRegisterEditRequired
EDIT
If you want to hide it on the login form you can set uakRegisterEdit value to 0 also..
look in UserAttributeKeys to find the offending item
You can check the akID by viewing page source when on the login page,
set the item to 0 in uakRegisterEditRequired
EDIT
If you want to hide it on the login form you can set uakRegisterEdit value to 0 also..
Thanks weyboat. I just tried to change uakRegisterEditRequired to 0 however the address attribute still shows up as required. Do I need to wait a few hours you think?
Yes allow it to refresh..
What is the website URL
What is the website URL
It's worked! Thanks a bunch.
Your Welcome!
This is an odd one. If you register from this pagehttp://www.inkinteractive.com.au... the state dropdown doesn't seem to work but if you go directly tohttp://www.inkinteractive.com.au/index.php/register... it does??
I just tried this again and both ways are now not working. Do yo know what could be causing this?
Many thanks.
I just tried this again and both ways are now not working. Do yo know what could be causing this?
Many thanks.
How many versions of register.php do you have in your sitemap (expand to system files)
I have just the one register.php
The last thing I did was install the eCommerce add-on and thats added billing and shipping address to the user attributes, I wonder if that has anything to do with it. I did already have an address attribute and now there's 3 address attributes with ecommerce installed.
Thanks again for your help.
The last thing I did was install the eCommerce add-on and thats added billing and shipping address to the user attributes, I wonder if that has anything to do with it. I did already have an address attribute and now there's 3 address attributes with ecommerce installed.
Thanks again for your help.
Looks like your on the right track,
Sorry I have no knowledge of eCommerce but the creator should be able to help you..
Sorry I have no knowledge of eCommerce but the creator should be able to help you..
Are you getting any JavaScript errors?
