Any recourse for poor customer support?
PermalinkAlso, do buyers have any protection from this sort of thing happening in the future?
I will give the developer at least a few more days before requesting the refund and going with an alternative solution.
Try contacting Concrete5 here:
https://www.concrete5.org/help/contact_us...
or here:
https://www.concrete5.org/services/support/...
If that fails, PM me and I will try to escalate this issue for you.