Bought add-on but it's not showing up to download
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Hey all,
I bought an add-on today, and the purchase went through successfully (via PayPal) but it's not showing in my purchase history and the add-on isn't available in the list to download.
I've never had this happen before.
Anyone have any thoughts?
I bought an add-on today, and the purchase went through successfully (via PayPal) but it's not showing in my purchase history and the add-on isn't available in the list to download.
I've never had this happen before.
Anyone have any thoughts?
If it's not showing in your Transactions in your Profile I would suggest a PM or Slack message to Frz
Thanks for your suggestion
Hi Chrisb,
Yeah go ahead and fill out our contact form here and we'll look into it for you. Thanks!
https://www.concrete5.org/solutions/contact-us...
Yeah go ahead and fill out our contact form here and we'll look into it for you. Thanks!
https://www.concrete5.org/solutions/contact-us...
Thanks @EvanCooper for your help. I send a message via that form. Have a great one!