Clients visitors not seeing the same thing and / or outdated information
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I have a client using the Silence theme and c5 version 5.6.1.2.
She consistently gets her clients complaining about things missing from the site or they do not see the same thing she does.
She makes changes, publishes them and her clients are seeing old information. It is inconsistent and across the board. there is a form where one of the drop down choices is a chapter location. Some clients can see the correct location. Others see nothing.
I have updated the site and cleared the cache.
Has anybody else seen this? What else can I do? Should I turn off the cache altogether?
She is also not getting all the results from form submissions. I took the space out after the "," for multiple emails.
Any ideas about that?
Thanks.
Jerlo
She consistently gets her clients complaining about things missing from the site or they do not see the same thing she does.
She makes changes, publishes them and her clients are seeing old information. It is inconsistent and across the board. there is a form where one of the drop down choices is a chapter location. Some clients can see the correct location. Others see nothing.
I have updated the site and cleared the cache.
Has anybody else seen this? What else can I do? Should I turn off the cache altogether?
She is also not getting all the results from form submissions. I took the space out after the "," for multiple emails.
Any ideas about that?
Thanks.
Jerlo
If not, turn off and clear caching for both, then update your .htaccess
(turn caching back on after .htaccess is updated))