Community Store Product Options
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Hi
The scenario is that I've added a product to the cart, and there are custom option fields that have been filled in (say 'name' for example). Then I click continue shopping because I naturally want to, and because I want to add another of the same product but with different options selected. I am presented with the orginal product block (good), but with the previous options still filled in (not so good). If I refresh the page the data is cleared and I can start afresh.
Is there anything that I've missed and is this likely to just be how it is? My concern is that either a customer will be confused and click add again!
Any thoughts appreciated.
The scenario is that I've added a product to the cart, and there are custom option fields that have been filled in (say 'name' for example). Then I click continue shopping because I naturally want to, and because I want to add another of the same product but with different options selected. I am presented with the orginal product block (good), but with the previous options still filled in (not so good). If I refresh the page the data is cleared and I can start afresh.
Is there anything that I've missed and is this likely to just be how it is? My concern is that either a customer will be confused and click add again!
Any thoughts appreciated.
Thanks for the confirmation. I thought it was how it was supposed to be, rather than an error.
I'm naturally comparing to systems I currently use. If I had a list of tickets/products that was just name, price and Add to cart button, and then on button click it opened the product block in a modal window, would that give me the end result I'm after?
I'm really just trying to understand Community Store and then see what tweaks I need to do in my thinking, or to the system to make it work for me situation.
As I keep saying this is an amazing add on.
I'm naturally comparing to systems I currently use. If I had a list of tickets/products that was just name, price and Add to cart button, and then on button click it opened the product block in a modal window, would that give me the end result I'm after?
I'm really just trying to understand Community Store and then see what tweaks I need to do in my thinking, or to the system to make it work for me situation.
As I keep saying this is an amazing add on.
So what you are seeing is as per the design/code.
Personally I've never seen this as a point of confusion, as I think the process is pretty clear that the item has been added to the cart and when you close that dialog you're not un-doing that action.
I'd actually find it if the options (and displayed price/image) selected on the product changed back after hitting add to cart a bit disconcerting:
- I'd pick my large size and yellow and see the price and image change
- I'd add it to the cart and get confirmation that it's in there
- I'd hit continue shopping and see the cart disappear
- The page updates and I now see the price change, the options change to small and purple and an imagine of a small purple thing.
I think that would I think make me stop and wonder what I'd just added to the cart.
If the shop is really only selling one thing, like a ticket, there is also the option to send the person directly to the checkout after they have added it to the cart.