download file not working

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i just bought a new add on download list, so i can be able to add multiple files and people should be able to download them. But when i added the files and i try to download, it doesnt work, it doesnt allow me to download, it just opens the image in a new page.... the download file page in the site map is there so i dont know whats goin on :( i need help

becks

 
Ekko replied on at Permalink Reply
Ekko
Are you pulling the files for download from a file set as described in the instructions for the add on ?
auracool replied on at Permalink Reply
yes i am... even the normal file download block on concrete 5 is not working
Ekko replied on at Permalink Reply
Ekko
Theres a small chance you may have selected open as the standard for your pc when opening that file type. On your pc when you select a file for download it gives an option to open or to download, and there is a box you can check for "always perform this action with this file type". Theres a slim chance you clicked it at some point but its worth checking out.
auracool replied on at Permalink Reply
ok will check it out from another laptop and get back to you
auracool replied on at Permalink Reply
still makes no difference!! i am still facing the same problem
adajad replied on at Permalink Reply
adajad
Could you post a link to your download page, so we can test as well? You can always set up a dummy page in the same domain if the download data is sensitive.