Hi,

The following error comes up when I try to access my website:

Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysqlt error: [1142: INSERT command denied to user 'dbo563680448'@'infong-uk64.clienthosting.eu' for table 'Logs'] in EXECUTE("insert into Logs (logType, logText, logIsInternal, logUserID) values ('exceptions', 'Exception Occurred: /homepages/36/d563581548/htdocs/clickandbuilds/concrete5/MyCMS/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php:78 mysqlt error: [1142: INSERT command denied to user \'dbo563680448\'@\'infong-uk64.clienthosting.eu\' for table \'PageStatistics\'] in EXECUTE("insert into PageStatistics (cID, uID, date) values (\'1\', 0, NOW())")\n (1142)\n\n#0 /homepages/36/d563581548/htdocs/clickandbuilds/concrete5/MyCMS/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb.inc.php(1074): adodb_throw(\'mysqlt\', \'EXECUTE\', 1142, \'INSERT command ...\', \'insert into Pag...\', false, Object(ADODB_mysqlt))\n#1 /homepages/36/d563581548/htdocs/clickandbuilds/concrete5/MyCMS/updates/concrete5.6.3.3/ in /homepages/36/d563581548/htdocs/clickandbuilds/concrete5/MyCMS/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78

I took over running this site from someone else and have no real experience of Concrete5 other than managing the existing website.

Please can someone help me understand what has happened here and if I can resolve it?

Many thanks in advance.