Form Data Not Coming via Email
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Hello Friends ::
We're using the C5 form block for customers to send information.
The form is working and collecting information in the database but only the form field titles are being sent along in the notify e-mail.
Has anyone seen this before?
We're using the C5 form block for customers to send information.
The form is working and collecting information in the database but only the form field titles are being sent along in the notify e-mail.
Has anyone seen this before?
What version of C5 are you using?
Hi @hutman
We're using 5.6.3.3 on this install.http://ansun.biz
Here's a snip of our Environment info
# concrete5 Version
5.6.3.3
# concrete5 Packages
Add Multiple Pages (2.1.1), Automatic Email Obfuscator (1.2.3), Facebook OpenGraph Tags (0.9.1), Google Map (Premium) (2.1), Lightboxed Image (0.9.2), Page Mapper (2.3.1), Pro Forms (7.6.2), Pro News (5.1.0), tnSpacer (1.3).
# concrete5 Overrides
blocks/autonav, blocks/staff_profile, blocks/search, blocks/image, blocks/gallery, blocks/pronews_list, blocks/form, blocks/page_list, themes/ansun
We're using 5.6.3.3 on this install.http://ansun.biz
Here's a snip of our Environment info
# concrete5 Version
5.6.3.3
# concrete5 Packages
Add Multiple Pages (2.1.1), Automatic Email Obfuscator (1.2.3), Facebook OpenGraph Tags (0.9.1), Google Map (Premium) (2.1), Lightboxed Image (0.9.2), Page Mapper (2.3.1), Pro Forms (7.6.2), Pro News (5.1.0), tnSpacer (1.3).
# concrete5 Overrides
blocks/autonav, blocks/staff_profile, blocks/search, blocks/image, blocks/gallery, blocks/pronews_list, blocks/form, blocks/page_list, themes/ansun
Looking at the forms on this site, they don't appear to be being created from the standard C5 Form block, they are all divs with IDs on them.
Are you sure that you aren't using ProForms for these?
What overrides have been done in the blocks/form?
Are you sure that you aren't using ProForms for these?
What overrides have been done in the blocks/form?
We've created custom layout/styles for the form, which is what you're seeing.
We've got ProForms installed, but not using it for the form in questionhttp://www.ansun.biz/request-quote/...
We've got ProForms installed, but not using it for the form in questionhttp://www.ansun.biz/request-quote/...
Looking at the form block controller in the core the same information (same loop) is used to generate the email question/answer pairs as to save to the database, so unless that controller has been overridden I don't see a way that it could save correctly but send the email incorrectly.
Thanks @Hutman... that's what's got us scratching our heads too. I appreciate you putting your eyes on this!