HELP: Website suddenly broken (HTTP ERROR 500)
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Hi, I have a Website that suddenly stopped working. When trying to reach the site i get following error:
I cannot access the website or the dashboard. I am also not able to upgrade because the host does not support ssh andhttp://www.yoursite.com/ccm/system/upgrade... also cannot be reached.
I have a second website that is very similar, it was installed at the same time on the same host and still works. I tried to copy the concrete folder of that website and replaced the folder of the broken site, but still get the same error.
Any ideas? What can I do to fix this problem?
# concrete5 Version
Core Version - 5.7.4.2
Version Installed - 5.7.4.2
Database Version - 20150504000000
This page isn’t working localhost is currently unable to handle this request. HTTP ERROR 500
I cannot access the website or the dashboard. I am also not able to upgrade because the host does not support ssh andhttp://www.yoursite.com/ccm/system/upgrade... also cannot be reached.
I have a second website that is very similar, it was installed at the same time on the same host and still works. I tried to copy the concrete folder of that website and replaced the folder of the broken site, but still get the same error.
Any ideas? What can I do to fix this problem?
# concrete5 Version
Core Version - 5.7.4.2
Version Installed - 5.7.4.2
Database Version - 20150504000000
Do you have a cpanel somewhere that you can see what the PHP Error log is? Looks like there should be something helpful in there.
Hi, thanks for your reply. I turned on php error logging and get this:
UPDATE: posted the wrong error log first
[21-Nov-2017 16:52:35 Europe/Zurich] PHP Fatal error: Uncaught TypeError: Argument 1 passed to Whoops\Run::handleException() must be an instance of Exception, instance of ParseError given in /home_pr5/a/p/apotheke-olten.ch/htdocs/homecare-mittelland.ch/concrete/vendor/filp/whoops/src/Whoops/Run.php:229 Stack trace: #0 [internal function]: Whoops\Run->handleException(Object(ParseError)) #1 {main} thrown in /home_pr5/a/p/apotheke-olten.ch/htdocs/homecare-mittelland.ch/concrete/vendor/filp/whoops/src/Whoops/Run.php on line 229 [21-Nov-2017 16:52:35 Europe/Zurich] PHP Parse error: syntax error, unexpected ''QzozMToiWmVuZFxJMThuXFRyYW5zb' (T_ENCAPSED_AND_WHITESPACE) in /home_pr5/a/p/apotheke-olten.ch/htdocs/homecare-mittelland.ch/application/files/cache/0fea6a13c52b4d47/25368f24b045ca84/38a865804f8fdcb6/57cd99682e939275/8f3a01e2e3b200aa/f980d8ea6abd2ae6/8ef45ae84c9a2610/ba1d7ed81f503d96.php on line 13 [21-Nov-2017 16:52:35 Europe/Zurich] PHP Fatal error: Exception thrown without a stack frame in Unknown on line 0
UPDATE: posted the wrong error log first
Are you able to delete everything in the application/files/cache directory? It looks like you have an error in your cache file which is causing issues.
Yes, I deleted everything and get the following error now:
unexpected error Declaration of Concrete\Core\Permission\Access\EditPagePropertiesPageAccess::save($args) should be compatible with Concrete\Core\Permission\Access\Access::save()
If you turn on debugging output can you see what file is causing that error?
OK, i changed the PHP version from 7.0 to 5.6 and now it works again. Thanks a lot.
