Hosting Service
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This post is a partial copy of a reply to different post re Arvixe. I wanted to add another comment re hosting services so others might be able to avoid the frustrations I'm experiencing.
I'm dealing with HostMonster. Another one to avoid. At least for a while. Just over three months ago I upgraded my acct to Pro anticipating the need for better resources, performance and support to accommodate using C5. Just after I did that, the quality of their service deteriorated significantly. Trying to do anything in C5 was almost impossible. I experienced stalled connections (20 minutes and more not uncommon) more times than I can count. And it wasn't my ISP. When I hit a delay, I always checked other sites or ran a connection test to confirm the connection was active and stable.
And HM's service quality still has not improved. Going on three months now.
One error I did receive was too many concurrent connections, although at the time that error appeared I wasn't doing anything with C5.
Recently I tried InMotion. Tried migrating my HM acct to InMotion's servers using a full cPanel backup three times. Failed every time. HM's backup script apparently is messed up. When InMotion tried to use the backup to restore my acct on their servers, the file threw several errors every time.
Plus awstats hasn't been working since the end of Jan and HM still hasn't responded re that.
HM is using an operation in India for tech support. It isn't the most skilled group of people I've ever dealt with. Language issues abound. Response is nonexistent.
I'm dealing with HostMonster. Another one to avoid. At least for a while. Just over three months ago I upgraded my acct to Pro anticipating the need for better resources, performance and support to accommodate using C5. Just after I did that, the quality of their service deteriorated significantly. Trying to do anything in C5 was almost impossible. I experienced stalled connections (20 minutes and more not uncommon) more times than I can count. And it wasn't my ISP. When I hit a delay, I always checked other sites or ran a connection test to confirm the connection was active and stable.
And HM's service quality still has not improved. Going on three months now.
One error I did receive was too many concurrent connections, although at the time that error appeared I wasn't doing anything with C5.
Recently I tried InMotion. Tried migrating my HM acct to InMotion's servers using a full cPanel backup three times. Failed every time. HM's backup script apparently is messed up. When InMotion tried to use the backup to restore my acct on their servers, the file threw several errors every time.
Plus awstats hasn't been working since the end of Jan and HM still hasn't responded re that.
HM is using an operation in India for tech support. It isn't the most skilled group of people I've ever dealt with. Language issues abound. Response is nonexistent.
