Need some help PLEASE
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Hi Have a site hosted at iPowerweb. Never been involved with these guys before. My clients old site was hosted there for 5 years and he asked if we could keep it there. Went through myriad of problems just for it to load C5 even when they offer it as a web builder not a CMS. Their servers didn't have the requirements to run it. I run on, anyway - here's the deal. They crashed the site because of techs using their tools and the server got wrapped around the axle. I now have a db backup resident on the server. I have a clean c5 load. I need to get that db in this clean c5 install. That should get the site up again. I don't know their control panel well enough to know where to navigate to get it done. Can anyone assist me with this? I will pay for the help as I have a customer that is not very happy. My saving grace it that I did ask to me the new site to a different provider. I really need to get this site back up ASAP
Thanks
Joe
Thanks
Joe
Hey thx for the reply. Yes I am in the phpmyadmin now. I have a new clean
load of C5 and I have a valid db backup that has the packages and everything
in the tables. I am having a problem getting the db dump directed to the new
folder (concrete5). I have had a nightmare with thses guys and they have
just walked away and I am pickin up the pieces
Thx
load of C5 and I have a valid db backup that has the packages and everything
in the tables. I am having a problem getting the db dump directed to the new
folder (concrete5). I have had a nightmare with thses guys and they have
just walked away and I am pickin up the pieces
Thx
Hi Bayou,
You still willing to help? Iwas up until 2:30 and still no success.
Thx
Joe
You still willing to help? Iwas up until 2:30 and still no success.
Thx
Joe
Sorry to hear about your predicament. I am sure there is someone here better deserving your money.
I didn't see any other comments so I wanted to pass on some general backup/restore CMS knowledge.
I confirmed here,http://www.concrete5.org/documentation/installation/moving_a_site/... .
You mentioned that you have a db backup but do you also have the file structure from the original site in tact? That's where all your physical media files, themes etc are stored.
I didn't see any other comments so I wanted to pass on some general backup/restore CMS knowledge.
I confirmed here,http://www.concrete5.org/documentation/installation/moving_a_site/... .
You mentioned that you have a db backup but do you also have the file structure from the original site in tact? That's where all your physical media files, themes etc are stored.
Those backups I can get from the host. The customer paid for backup and
restore. I can request the backup since it only pertains to files not db
restore. I can request the backup since it only pertains to files not db
Joe,
You still need help with this? I don't know ipowerweb but I can take a look.
steve
You still need help with this? I don't know ipowerweb but I can take a look.
steve
Yeah me neither but my customer was there. I'll never wotk with them again.
I would love some help if you can
Thx
I would love some help if you can
Thx
Joe, PM me your ftp/cpanel info and an admin login to your site if you have an install going already. I'll check it out.
steve
steve
Did you have packages installed? What about a custom theme, images etc? Do you have all that from the old site as well as the database dump?