Opinions needed: Livefyre

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Hey C5 people,

Any Livefyre users out there? how do you rate it as a commenting system? do you think its worth using? has it bought something extra to your site you feel you couldnt achieve with the vanilla commenting system, or do you think the built in C5 comments are enough?

likes, dislikes, any opinions welcome.

VidalThemes
 
mesuva replied on at Permalink Best Answer Reply
mesuva
I've only used it once, on our own site. See here for an example:
http://www.mesuva.com.au/blog/technical-notes/concrete5-cheat-sheet...

Our site doesn't get heavy traffic so I've not been a big user of the system, but I've found:
- It was really easy to install (I've set it up in a page template so I can easily turn it on and off with a page attribute)
- The styling is plain enough that it doesn't look out of place
- The system works well, easy to use
- Haven't had any spam (unlike the concrete5 forms I have on our site)
- It is much more featured than then a native feedback style form for concrete5.

In terms of some negatives:
- It can take a few seconds to load up, so you can miss it.
- It treats pages with and without a trailing slash in the url as different pages. I'm not sure why, but some people stumble across pages without the slash and comment, but these don't show up on the links from within my site or from Google with have a trailing slash... grrrr

Their main competitor seems to behttp://disqus.com/

I'm currently considering what commenting system to use for a new site, so I'm sort of undecided as well!
VidalThemes replied on at Permalink Reply
VidalThemes
Thanks for that Mesuva, I was unaware of the trailing slash issue. I have checked out Disqus but felt the comment area was too cluttered for my liking, I am still tempted by Livefyre, as like you, I feel it will fit into my site without any adjustments.

Have you found the trailing slash problem to be painful or can you live with it?

Thanks for your input.
mesuva replied on at Permalink Reply
mesuva
I haven't worked out what to do about it yet to be honest (I've emailed Livefyre, who I've noticed tend to be good to reply to tweets, etc).

So at the moment it's a bit of a pain.. but i'm not sure if it's a bug, or whether I've misconfigured my site in the past.
VidalThemes replied on at Permalink Reply
VidalThemes
If you dont mind/have the time, could you let me know the outcome, Thanks.
mesuva replied on at Permalink Reply
mesuva
Got great feedback from Livefyre.

It's not a bug, it was me not embedding the stream correctly (or at least, not with enough options set).

In my case, I've been told I need to set an article ID in the javascript to identify the page:
http://www.livefyre.com/docs/getting-started/#embed-the-livefyre-st...
Otherwise it just uses the page url as the article ID.
VidalThemes replied on at Permalink Reply
VidalThemes
That's good news, think I will go for livefyre, spent yesterday having a play with disqus and although it's pretty solid, think I prefer the more stripped back livefyre ui.

Thanks for your input, it's helped me out :-)