Purchased AddOn not available?
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Have paypal receipt that says...
"Concrete5 Order Item Number 86702"
But my account says no licences were purchased.
How do I access the "Superfish Dropdown Menu" I paid for?
"Concrete5 Order Item Number 86702"
But my account says no licences were purchased.
How do I access the "Superfish Dropdown Menu" I paid for?
Hi Matt,
many thanks.
A follow up question if I may.
I initially set up a test web site. It is connected to the C5 community.
I then set up the actual site; again connected to the C5 community.
My profile only shows the original (test) "project", not my actual site.
How do I remove the "test" site and have the real site show?
I can not find an answer to this in the forums.
In an endeavour to remedy this issue I changed my profile from single
site user to multi site user but to no avail.
Test site:http://www.topyacht.net.au/a2z3x4
Actual site:http://www.topyachtsoftware.com/web... which will change to
justhttp://www.topyachtsoftware.com/... as soon as I get the menu
functional <http://www.topyachtsoftware.com/web>
Regards
Rod.
On 30/12/2011 09:14, concrete5 Community wrote:
many thanks.
A follow up question if I may.
I initially set up a test web site. It is connected to the C5 community.
I then set up the actual site; again connected to the C5 community.
My profile only shows the original (test) "project", not my actual site.
How do I remove the "test" site and have the real site show?
I can not find an answer to this in the forums.
In an endeavour to remedy this issue I changed my profile from single
site user to multi site user but to no avail.
Test site:http://www.topyacht.net.au/a2z3x4
Actual site:http://www.topyachtsoftware.com/web... which will change to
justhttp://www.topyachtsoftware.com/... as soon as I get the menu
functional <http://www.topyachtsoftware.com/web>
Regards
Rod.
On 30/12/2011 09:14, concrete5 Community wrote:
It looks like an error occurred during the PayPal transaction and as a result, your license didn't get assigned automatically. I apologize for any inconvenience this caused. I've now granted you a license for Superfish. You should see it on your Orders page here:
https://www.concrete5.org/profile/orders/...
If you're site is connected to the community, you can assign the license to your project. Here's a how-to article that helps explain the process:
http://www.concrete5.org/documentation/how-tos/designers/assign-a-l...
Let me know if there's anything else I can do to assist you.