I would guess this has something to do with your CSS and 'li' elements.

When you say little x's, do you mean:

x List item 1
x List item 2

or red x's like when an image is missing/broken?

thanks so much for trying to help

the x's aren't red, they are just taking the place of where the bullet should be, if you can, check out for yourself athttp://www.willimanticwindow.com

i am a complete novice and have no idea what CSS means or what "li" elements are, sorry

tom

In the "main.css" file of your "lloadfoov2" theme folder, find this line...

list-style-image: url(URL IN HERE);

...and delete it.

(note that it won't actually say "URL IN HERE" -- it will have a url to an image, but I can't paste that into this forum because it changes it around because it thinks it's a spam link or something).

Now your bullets will look like little round circles

-Jordan

once again, i really appreciate your help

as i said i am such a novice, i tried searching, but i don't know how to find the main.css files i only know how to do the basics, go to dashboard, etc, thanks again, tom

No worries -- sorry I didn't explain that more completely. The main.css file should be in the /themes/loadfoov2/ folder (so YOURSITE/themes/loadfoov2/main.css). If you don't see it there, try doing a file search (on a mac, hit command-space and type "main.css", on windows try Start Menu -> Search -> For Files or Folders..., then type in "main.css" for the file name).
If none of that works, post back here and we can try something else.

Good luck!

thanks again, you are amazing, giving of your time like this, but no luck, i feel like an idiot, i still don't know how to locate the "main.css" folder. I have Vista, i went into computer and searched my harddrive, couldn't find it, looked in program files and everywhere else i could, then i did a search and nothing came up. any other suggestions would be appreciated, tom

Hmm... well first of all don't feel like an idiot -- we were all beginners at some point.

I think we can figure this out. Can you tell me how exactly you got your website up and running athttp://www.willimanticwindow.com/... ?
I realized that I was telling you to search for this file on your computer but it's probably on your server, not your computer (which is why it wouldn't have come up in the search).

Did you FTP files there, or did someone else do the installation for you, or do you have the Concrete5 hosted service?

you must be a teacher . . . that makes sense, the files aren't on my computer . . . i am paying hostmonster to host my site, it includes free use of Concrete5 to build the site . . . that's all i know. I do not know what you mean by FTP files.

thanks again for your help, tom

Got it. Try this:
Go tohttp://hostmonster.com
Click "Control Panel Login", enter your name and password.
Find the "File Manager" and click it (there are a million icons on that page so you may have to do some searching to find it -- like Where's Waldo). Make sure you click "File Manager", not "Legacy File Manager".
When the dialog box comes up, make sure "Web Root" is selected, then click "Go".

The next part is tricky, because I'm not sure where exactly this thing is installed. You're looking for a folder called "packages" -- hopefully it's right there in the list, but if not you may need to click on the folders you see to open them and find it. Once you've found the "packages" folder, click it to open it, then open the "theme_loadfoov2" folder, then open the "themes" folder inside there, then open the "loadfoov2" folder inside there (yes it's quite repetitive). THERE you should see the "main.css" file. Click on it to highlight it, then click the "Code Editor" button at the top of the screen. If a dialog box comes up saying something about "Encoding Check", just click the "Edit" button down at the bottom.

Finally now you should be able to find the line I mentioned about. Delete it, then click the "Save Changes" button. After you've done that, click "Go back to the file manager". Now open a new browser window and go to the site, refresh the page a few times to make sure it reloads the css file, and hopefully your bullet points will be circles instead of x's.

If it's successful, you can just close the File Manager browser window and you're done.

Hope that works!

-Jordan

Hi, I am such a novice, I was feeling too confident, I followed all your steps, but then I saved the changes before checking to see if it worked, and found out my entire page looks different and not how i wanted it, and the little x's are gone but still no nice bullets, fonts changed, really want it back the way it was, but because I closed out I can undo. Any suggestions, thanks again, i don't even remember exactly what line i removed except it seemed to be the one you suggested. Tom

Bummer. Well, at this point I think your best bet is to uninstall this theme and then re-install it. You may want to consider using a different theme, actually -- that may be a better solution than trying to get these bullet points working.

Sorry it's not working out :(

tpc1958
I would be willing to help you with this site.
But I agree with jordan that it would be best to uninstall and delete the loadfoov theme and then reinstall it. After that we should be able to easily fix the little "x's". If you want. PM me your email and we can go from there.

thank you to both of you for your help - i'm learning not to panic which is good, i uninstalled loadfoov theme and re-installed it, and now i am back to where i was with the little x's instead of bullets

where do we go from here? i'm considering scraping this theme and starting over with a new theme, but i'm stubborn and would like to solve it just because i'm a little insane, Tom

SUCCESS

thank you so much; i really appreciate the generosity of all of you that helped. there are way too many selfish people in this world, it's heartwarming to know people like you are out there that are willing to give of their time. Tom