Trying to upgrade to latest C5 and getting error message.
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Getting:
Page Not Found
Your server responded with a "Page Not Found" error, which means we are looking in the wrong spot for your domain files. We have tried everything we could to get around DNS pointing issues, but with no success. To continue, please point your domain name to your hosting account or web server. Alternatively, you can try the Access Sync utility to point us in the right direction.
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Any idea what could be going on here? I love Concrete5 because it is so easy to use and I've been able to build my website with very little know-how. But, that's the problem here. I have no idea what the above means or how that may have come about.
More Background info:
Personal computer crashed last week. Using husbands in the meantime. Need to update/change website as has malicious virus on it. Restored from last week's backup. Trying to edit from my husband's computer, however, and while I am able to enter my login and password as always, not getting the usual C5 options to edit pages or see dashboard. Thought perhaps I needed to upgrade within my hosting company, but that's when I get the above message. Any ideas? PLEASE HELP.
Thank you!!
Gena
Page Not Found
Your server responded with a "Page Not Found" error, which means we are looking in the wrong spot for your domain files. We have tried everything we could to get around DNS pointing issues, but with no success. To continue, please point your domain name to your hosting account or web server. Alternatively, you can try the Access Sync utility to point us in the right direction.
-----------------------------------------------------------
Any idea what could be going on here? I love Concrete5 because it is so easy to use and I've been able to build my website with very little know-how. But, that's the problem here. I have no idea what the above means or how that may have come about.
More Background info:
Personal computer crashed last week. Using husbands in the meantime. Need to update/change website as has malicious virus on it. Restored from last week's backup. Trying to edit from my husband's computer, however, and while I am able to enter my login and password as always, not getting the usual C5 options to edit pages or see dashboard. Thought perhaps I needed to upgrade within my hosting company, but that's when I get the above message. Any ideas? PLEASE HELP.
Thank you!!
Gena