“unable to connect to database” after uninstalling additional applications via Simple Scripts
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So i have been using C5 for some time and just want to say thank you for making a fantastic product, when i 1st started i knew very little about websites and the like, i am still learning but its been fun ride so far, thanks again.
now to why i'm posting
I recently decided to try a few different apps on my website, they happened to be Sugar CRM and OSTicket (not that i think that actually matters), Ipage uses Simple Scripts for installing these and many more apps, including C5, so I installed them into a subdirectory so they would be a bit easier to remove if needed , i opted for them ( simplescripts) to automatically create the data bases.the apps didn't work the way i wanted so i uninstalled them, (also via simple scripts), after they where uninstalled i went to my site and recieved an error
“unable to connect to database”
“A database error occurred while processing this request.”
i tried the C5 login page and got the same thing. i freaked a bit, but not for long, after a bit of thinking, (Yes it hurt a bit ) i logged into Ipages Cpanel, whent to MySQL, selected the C5 database listed in site.php, and reset the pw to what was listed in site.php
woo hoo, it works again.
My only concern is why something like this would have happened, As far as i could tell Simple Scripts created seperate DB's for each install, I will be posting the question to them later but thought that this may be helpful to anyone else that may experiance the same or simialar issue.
now to why i'm posting
I recently decided to try a few different apps on my website, they happened to be Sugar CRM and OSTicket (not that i think that actually matters), Ipage uses Simple Scripts for installing these and many more apps, including C5, so I installed them into a subdirectory so they would be a bit easier to remove if needed , i opted for them ( simplescripts) to automatically create the data bases.the apps didn't work the way i wanted so i uninstalled them, (also via simple scripts), after they where uninstalled i went to my site and recieved an error
“unable to connect to database”
“A database error occurred while processing this request.”
i tried the C5 login page and got the same thing. i freaked a bit, but not for long, after a bit of thinking, (Yes it hurt a bit ) i logged into Ipages Cpanel, whent to MySQL, selected the C5 database listed in site.php, and reset the pw to what was listed in site.php
woo hoo, it works again.
My only concern is why something like this would have happened, As far as i could tell Simple Scripts created seperate DB's for each install, I will be posting the question to them later but thought that this may be helpful to anyone else that may experiance the same or simialar issue.
