Unstable site
Permalink
Hi
I am trying to edit a C5 site with Fundamental theme but when landing on certain pages I am being thrown out of the site and have to log in again. Also having edited certain pages and published, the recently posted text boxes are appearing on other pages. Have tried clearing the cache but to no effect. Any help or ideas appreciated please!
I am trying to edit a C5 site with Fundamental theme but when landing on certain pages I am being thrown out of the site and have to log in again. Also having edited certain pages and published, the recently posted text boxes are appearing on other pages. Have tried clearing the cache but to no effect. Any help or ideas appreciated please!
Do you have a URL we could look at?
Hi SteevB
thanks for your prompt reply. the URL ishttp://www.oxfordseating.co.uk
thanks for your prompt reply. the URL ishttp://www.oxfordseating.co.uk
Sorry didn't get back to you yesterday.
Found a css file call error, see attached. Probably not giving you the issues you’re experiences though.
1. Which pages are giving issues?
2. Are there certain blocks on certain causing problems?
Give a list of bad pages, might be able to see something in the source code/developer console.
Found a css file call error, see attached. Probably not giving you the issues you’re experiences though.
1. Which pages are giving issues?
2. Are there certain blocks on certain causing problems?
Give a list of bad pages, might be able to see something in the source code/developer console.
Hi Steevb
Thank you for your efforts here. The problem I have is that when in edit, the offending block does not appear but if I access the site not in edit, the block appears on pretty much every page
For example:http://oxfordseating.co.uk/products/industrial... where the top block in the left hand side area comprising 'Ergonomic chairs, Height adjustable desks, Accessories, Lighting' should not be there. It should only appear on a few of the pages which relate specifically to Ergonomic products. I checked if by chance I had placed this in a site wide area by mistake but this doesn't seem to be the case. My main problem is that as soon as I try to edit it, it disappears! This is the only block causing a problem.
The pages where it should appear are:
http://www.oxfordseating.co.uk/ergonomic...
http://www.oxfordseating.co.uk/ergonomic/ergonomic%20chairs...
http://www.oxfordseating.co.uk/ergonomic/height-adjustable...
http://oxfordseating.co.uk/ergonomic/accessories...
http://www.oxfordseating.co.uk/ergonomic/lighting...
any ideas would be most welcome!!
Thanks
Kirsty
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Friday, March 10, 2017 8:44 AM
To: kirsty.lewis@oxfordseating.co.uk
Subject: Unstable site : Chit-Chat
Thank you for your efforts here. The problem I have is that when in edit, the offending block does not appear but if I access the site not in edit, the block appears on pretty much every page
For example:http://oxfordseating.co.uk/products/industrial... where the top block in the left hand side area comprising 'Ergonomic chairs, Height adjustable desks, Accessories, Lighting' should not be there. It should only appear on a few of the pages which relate specifically to Ergonomic products. I checked if by chance I had placed this in a site wide area by mistake but this doesn't seem to be the case. My main problem is that as soon as I try to edit it, it disappears! This is the only block causing a problem.
The pages where it should appear are:
http://www.oxfordseating.co.uk/ergonomic...
http://www.oxfordseating.co.uk/ergonomic/ergonomic%20chairs...
http://www.oxfordseating.co.uk/ergonomic/height-adjustable...
http://oxfordseating.co.uk/ergonomic/accessories...
http://www.oxfordseating.co.uk/ergonomic/lighting...
any ideas would be most welcome!!
Thanks
Kirsty
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Friday, March 10, 2017 8:44 AM
To: kirsty.lewis@oxfordseating.co.uk
Subject: Unstable site : Chit-Chat
Are you logging in as 'admin'?
What site permissions do you have set up?
The block looks like a content block.
If it doesn't mess things up to much, you could go back through page versions to where the block was NOT applied and make that page the current version. If all works you could then delete all bad page versions.
If that makes sense!
What site permissions do you have set up?
The block looks like a content block.
If it doesn't mess things up to much, you could go back through page versions to where the block was NOT applied and make that page the current version. If all works you could then delete all bad page versions.
If that makes sense!
Hi Steevb
Many thanks. I am logging in as 'admin' and the block is a content block. Not sure about site permissions but will certainly try this and the page versions suggestion.
Thanks for all your help
Regards
Kirsty
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Friday, March 10, 2017 1:48 PM
To: kirsty.lewis@oxfordseating.co.uk
Subject: Unstable site : Chit-Chat
Many thanks. I am logging in as 'admin' and the block is a content block. Not sure about site permissions but will certainly try this and the page versions suggestion.
Thanks for all your help
Regards
Kirsty
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Friday, March 10, 2017 1:48 PM
To: kirsty.lewis@oxfordseating.co.uk
Subject: Unstable site : Chit-Chat
