Avatar flash applet not able to drag
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Hi all, this may be a simple one (or extremely difficult).
I've set up user registrations and everything goes nicely however when a user uploads his/her avatar, they can do everything with it except drag it into position, the second I try it clears the image from the flash panel.
Has anybody else encountered this problem?
Any assistance would be greatly appreciated.
I've set up user registrations and everything goes nicely however when a user uploads his/her avatar, they can do everything with it except drag it into position, the second I try it clears the image from the flash panel.
Has anybody else encountered this problem?
Any assistance would be greatly appreciated.
What ...
1.) System are you using?
2.) Browser are you using?
3.) Version of Flash is installed? (http://www.adobe.com/software/flash/about/)
I heard of one person having this problem before, but I was unable to reproduce it. Seemed like it had something to do with mouse software. If I can reproduce it I may be able to determine the cause. It's theoretically possible that there might also be some kind of conflict with the page
1.) System are you using?
2.) Browser are you using?
3.) Version of Flash is installed? (http://www.adobe.com/software/flash/about/)
I heard of one person having this problem before, but I was unable to reproduce it. Seemed like it had something to do with mouse software. If I can reproduce it I may be able to determine the cause. It's theoretically possible that there might also be some kind of conflict with the page
Hi there, thanks for the reply... Near as I can tell at this point, it seems to only occur if you upload a really large image.
Using latest firefox on PC allowed me to drag however I just realised the image was smaller than the one that caused the initial freeze.
I'll post details of both setups (the one that worked and the one that didn't) as soon as I can check the specs on the other PC.
Using latest firefox on PC allowed me to drag however I just realised the image was smaller than the one that caused the initial freeze.
I'll post details of both setups (the one that worked and the one that didn't) as soon as I can check the specs on the other PC.
Ok, sorted it out... It was an older version of Flash causing it. I just updated and found that by updating flash, the drag issue was solved.
I skipped a head and updated flash before taking note of the old Flash version (I'm sorry), is there anyway of addressing this issue for users using older flash installations?
I skipped a head and updated flash before taking note of the old Flash version (I'm sorry), is there anyway of addressing this issue for users using older flash installations?
Okay, cool!
Well, if you check your server logs, it might have recorded which version of Flash you were using. If it did, you might be able to figure out that way.
Unfortunately, there isn't much of a way to tell without reproducing it. With a debug version of Flash installed, it will tell you if there is a bug. Was it Flash 9? It does require Flash 10, so that might have been the problem. You should be able to modify the swfobject embed to specify a minimum Flash version. 98% of users have Flash 10. If the script is set to Flash 9, you can set it to Flash 10 so users know that they need a new version, rather than having it break on them halfway through
Well, if you check your server logs, it might have recorded which version of Flash you were using. If it did, you might be able to figure out that way.
Unfortunately, there isn't much of a way to tell without reproducing it. With a debug version of Flash installed, it will tell you if there is a bug. Was it Flash 9? It does require Flash 10, so that might have been the problem. You should be able to modify the swfobject embed to specify a minimum Flash version. 98% of users have Flash 10. If the script is set to Flash 9, you can set it to Flash 10 so users know that they need a new version, rather than having it break on them halfway through
Hi there... I presume you are referring to this piece of code?
What do I change in here to make it work on flash 9 (if that is what you are suggesting)?
I would normally just test it myself until getting it to work however the site is now live and I really don't want to screw anything up. :-)
swfobject.embedSWF ("<?php echo DIR_REL?>/concrete/flash/thumbnail_editor_2.swf", "profile-avatar", "428", "400", "10,0,0,0", "includes/expressInstall.swf", flashvars, params);What do I change in here to make it work on flash 9 (if that is what you are suggesting)?
I would normally just test it myself until getting it to work however the site is now live and I really don't want to screw anything up. :-)
I am about to have a lot of people wanting to change their avatars in a few hours time and any time they try to drag the image, the applet freezes.
Any help would be greatly appreciated. May even consider paying someone for assistance as this is bound to be a bit of an issue soon.