Bug? Can't move or delete blocks
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Hi all,
I have seven live installs of Concrete5 and on all C5 websites I'm experiencing problems moving and/or deleting blocks. I have been using Concrete5 for two years now but these problems have only surfaced when I've upgraded to or installed a later version of the CMS..
Five of the sites are running Concrete 5.6.1.2 whereas one is 5.6.0.2 and the last one is 5.5.2.1.
In all cases I'm navigating to the page I wish to edit, clicking on 'Edit' >> 'Edit This Page'. I then click on the block that I wish to move, select 'Move' from the sub-menu then drag and drop to the desired place. When I click on 'Publish My Edits' the block reverts back to it's original position and nothing has been saved. This is the same for all of my C5 websites so it's no coincidence...
Likewise, when I attempt to delete a block I'm experiencing problems. I select the block I wish to delete, select 'delete' from the sub-menu and a notification appears stating "Delete - the block has been removed successfully." However, when I click on 'Publish My Edits and return to the page the 'deleted' block is still there..
I have been clearing the cache, deleting old cache files from the /files/cache directory, testing in Firefox, Chrome and IE9 but still nothing.
Out of the above websites one is my own business/portfolio site and the other six are clients websites. I'm receiving a lot of complaints from disgruntled clients who are unable to edit their sites as needed so any help here would be greatly appreciated! :) :)
Thank you in advance,
Joe
I have seven live installs of Concrete5 and on all C5 websites I'm experiencing problems moving and/or deleting blocks. I have been using Concrete5 for two years now but these problems have only surfaced when I've upgraded to or installed a later version of the CMS..
Five of the sites are running Concrete 5.6.1.2 whereas one is 5.6.0.2 and the last one is 5.5.2.1.
In all cases I'm navigating to the page I wish to edit, clicking on 'Edit' >> 'Edit This Page'. I then click on the block that I wish to move, select 'Move' from the sub-menu then drag and drop to the desired place. When I click on 'Publish My Edits' the block reverts back to it's original position and nothing has been saved. This is the same for all of my C5 websites so it's no coincidence...
Likewise, when I attempt to delete a block I'm experiencing problems. I select the block I wish to delete, select 'delete' from the sub-menu and a notification appears stating "Delete - the block has been removed successfully." However, when I click on 'Publish My Edits and return to the page the 'deleted' block is still there..
I have been clearing the cache, deleting old cache files from the /files/cache directory, testing in Firefox, Chrome and IE9 but still nothing.
Out of the above websites one is my own business/portfolio site and the other six are clients websites. I'm receiving a lot of complaints from disgruntled clients who are unable to edit their sites as needed so any help here would be greatly appreciated! :) :)
Thank you in advance,
Joe
In which server all the sites are?
Hi Rony, thanks for the reply. The sites are all on shared hosting with a company called BP Web. (www.bpweb.net).
Cheers
Cheers
I'm not sure whether it is the problem of your server settings. You can ask the support team whether they change anything on server like changing php versions etc.
Note: Also the Concrete5 isn't included into the Auto SCRIPT LIBRARY. So it means the hosting is not compatible with C5.
Rony
Note: Also the Concrete5 isn't included into the Auto SCRIPT LIBRARY. So it means the hosting is not compatible with C5.
Rony
