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Custom block template not found when testing on production server.

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Greetings, I was wondering if anyone had run into a similar issue.

On my Dev machine all my custom templates work flawlessly, for both my 5.6.x projects and 5.7.x

However once I upload the site(s) to my production server for testing, it seems concrete5 gets confused. Instead of looking in the standard override folder ([root]/blocks/autonav/templates/my-custom-template.php), it tries to load the template from the Core block folder and throws an error:

"failed to open stream, .../htdocs/concrete/autonav/templates/my-custom-template.php : no such file or directory" <-- rightfully so, the custom template is in [root]/blocks/autonav/templates/ not the core!

I've recreated this error with a fresh install of both 5.6.3.1 and 5.7.3.1 applying a custom template to a content block, having them both work perfectly on my Dev machine. and having them both fail on the production server with a similar error.

Dev machine:
# concrete5 Overrides
blocks/autonav, languages/tr_TR, languages/it_IT, languages/da_DK, languages/fi_FI, languages/fr_FR, languages/nl_NL, languages/ru_RU, languages/ja_JP, languages/el_GR, languages/sl_SI, languages/de_DE, languages/sv_SE
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache/2.2.22 (Debian)
# Server API
apache2handler
# PHP Version
5.4.36-0+deb7u3
# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib.
# PHP Settings
Viewing 15 lines of 34 lines. View entire code block.


Production machine
# concrete5 Overrides
blocks/autonav, languages/it_IT, languages/fi_FI, languages/da_DK, languages/sv_SE, languages/el_GR, languages/fr_FR, languages/nl_NL, languages/de_DE, languages/ja_JP, languages/tr_TR, languages/ru_RU, languages/sl_SI
# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache
# Server API
fpm-fcgi
# PHP Version
5.4.36
# PHP Extensions
apc, bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.
Viewing 15 lines of 37 lines. View entire code block.


I'm guessing it is related to a server configuration option, however I am at a loss of what it could be or where to start.

any help is appreciated, thanks
 
MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi sthaigh,

Where are you putting your 5.7 custom block templates?
sthaigh replied on at Permalink Reply
Hey thanks for the reply...

for 5.7.3.1
[root]/application/blocks/autonav/templates/my-custom-template/view.php

$nav = BlockType::getByHandle('autonav');
$nav->controller->orderBy = 'display_asc';
$nav->controller->displayPages = 'top';
$nav->controller->displaySubPages = 'relevant';
$nav->controller->displaySubPageLevels = 'all';
$nav->controller->blockViewRenderOverride = 'templates/my-custom-template/view';
$nav->render();
sthaigh replied on at Permalink Reply
Anyone!?

Could there be something security related in the PHP settings? I tried "Googling" but could find anything relevant.

Its almost as if the loader / namespace has been restricted to only "look" in the core.
JohntheFish replied on at Permalink Reply
JohntheFish
Is the overrides cache off and cleared?
sthaigh replied on at Permalink Reply
Yes... All cache setting are off, and for good measure cleared the cache from the dashboard.
prestressed replied on at Permalink Reply
prestressed
Did you ever solve this? I think I may have just run into the exact same problem. I was trying to uncomment a small section of the responsive header nav's view.php to get an extra class on the nav items. The changes show up fine if I save them in the core, but if I put the edited view.php in the 'right' place in overrides they don't seem to show.

Can anyone replicate my particular problem by uncommenting something from the standard view.php and seeing if it will show up from the override directory? Thanks!

- Edit -
I needed to put the custom template under application/blocks/ rather than the top level blocks/ folder to get the override to work
(the difference between those two folders and why they both exist is not yet totally clear to me)