E-mail submitted form is empty
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Hello guys,
When people submit a form is it send to some e-mail addresses so people don't need to login on the website to see the results. But since the latest patch these e-mails are blank. Only the form labels are shown, the submitted content is missing.
I'm running a few websites with Concrete5 and they all doing the same thing since the latest patch.
When people submit a form is it send to some e-mail addresses so people don't need to login on the website to see the results. But since the latest patch these e-mails are blank. Only the form labels are shown, the submitted content is missing.
I'm running a few websites with Concrete5 and they all doing the same thing since the latest patch.
I am running into the same issues, so will be interested to see how this unfolds.
I have the same problem. I can manage the site but do not have the core knowledge of Concrete5 to unravel a solution. Can anyone give me a hand? What info do you need?
Thanks - very grateful
Thanks - very grateful
Hi,
I've also the exact same problem. Anyone knows how to solve this?
Thanks in advance,
Byrge
I've also the exact same problem. Anyone knows how to solve this?
Thanks in advance,
Byrge
Hey Guys,
I was having the same issue and solved it.
In my case I've made a Form block override for some custom stuff (root/blocks).
Apparently since the last concrete5 update this issue occurred.
So I took the Form block of the latest concrete5 update (root/updates/concrete5.6.3.1_updater/concrete/blocks) and replaced it with the one I've overritten in root/blocks. And I was good to go!
Hope this will solve your issue as well.
Cheers!
I was having the same issue and solved it.
In my case I've made a Form block override for some custom stuff (root/blocks).
Apparently since the last concrete5 update this issue occurred.
So I took the Form block of the latest concrete5 update (root/updates/concrete5.6.3.1_updater/concrete/blocks) and replaced it with the one I've overritten in root/blocks. And I was good to go!
Hope this will solve your issue as well.
Cheers!
Hi, this works. Thanks for your reply.
Have any of you submitted a bug report?
http://www.concrete5.org/developers/bugs/5-6-3-1/...
http://www.concrete5.org/developers/bugs/5-6-3-1/...
Hi, no I didn't report this as a bug.
Hi,
I also occured this error.
I fixed it by update the following file in concrete 5.6.3.1 :
\concrete\mail\block_form_submission.php
The line 6 is wrong :
$submittedData .= $questionAnswerPair['question']."\r\n".$questionAnswerPair['answerDisplay']."\r\n"."\r\n";
must be updated by :
$submittedData .= $questionAnswerPair['question']."\r\n".$questionAnswerPair['answer']."\r\n"."\r\n";
Don't forget to override it with the standards rules of C5.
It works right now for me ;)
Best regards,
I also occured this error.
I fixed it by update the following file in concrete 5.6.3.1 :
\concrete\mail\block_form_submission.php
The line 6 is wrong :
$submittedData .= $questionAnswerPair['question']."\r\n".$questionAnswerPair['answerDisplay']."\r\n"."\r\n";
must be updated by :
$submittedData .= $questionAnswerPair['question']."\r\n".$questionAnswerPair['answer']."\r\n"."\r\n";
Don't forget to override it with the standards rules of C5.
It works right now for me ;)
Best regards,
I went ahead and submitted a bug report. Thanks
This is his bug reporthttp://www.concrete5.org/index.php?cID=643206&editmode=...
Unfortunately, I can't reproduce it.. If anyone could let me know what I'm missing, I'd be happy to fix it
Unfortunately, I can't reproduce it.. If anyone could let me know what I'm missing, I'd be happy to fix it
I don't know exactly how this bug appears but my form controller is overrided.
I don"t know if it helped...
I don"t know if it helped...
If you're using an overridden controller, it makes sense. The variable wasn't there and thus doesn't match the mail template, but I definitely can't see the problem in 5.6.3.1..
Thanks for responding. In my case the website (Gardenblueprints.net) was the one I had an issue with - have I removed the form for the time being. What else do you need to know? Thanks.
I'd need the environment information for the site where you had the problem. And the if it's <5.6.3.1, you might have to update it because we don't fix problems for 5.5.2.1 anymore..
Just updated - same issue:
gardenblueprints.net (pls let me know if you need access to backend)
Thanks, Michael
# concrete5 Version
5.6.3.1
# concrete5 Packages
AddThis (1.0), Amiant Image Gallery (0.7.3.1), CorporateAmerica Theme (1.5.1), Facebook Like Button (1.1), Featured Content Slider (1.1), Free Cookies Disclosure (1.0.3), Gallery (1.8.1), Lightboxed Image (0.9.2), Simple Facebook Gallery (1.03), Simple Image Gallery (1.1.3), Slate Theme (1.4), Sortable Fancybox Gallery (1.17), ViewPort (0.9.1).
# concrete5 Overrides
mail/block_form_submission.php
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - Off
Full Page Caching - On - In all cases.
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.3.23
# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, SQLite, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib.
# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 82M
post_max_size - 82M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH
gardenblueprints.net (pls let me know if you need access to backend)
Thanks, Michael
# concrete5 Version
5.6.3.1
# concrete5 Packages
AddThis (1.0), Amiant Image Gallery (0.7.3.1), CorporateAmerica Theme (1.5.1), Facebook Like Button (1.1), Featured Content Slider (1.1), Free Cookies Disclosure (1.0.3), Gallery (1.8.1), Lightboxed Image (0.9.2), Simple Facebook Gallery (1.03), Simple Image Gallery (1.1.3), Slate Theme (1.4), Sortable Fancybox Gallery (1.17), ViewPort (0.9.1).
# concrete5 Overrides
mail/block_form_submission.php
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - Off
Full Page Caching - On - In all cases.
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.3.23
# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, SQLite, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib.
# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 82M
post_max_size - 82M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH
you've already overridden mail/block_form_submission.php. Does the form work now? Does it work if you remove that file? Everything else looks good..
I'm good now, thanks. I checked the override (which was a simple replacement of text) and the override block was... empty!...which may have been more of the factor in this case...
Thanks again. Appreciate the quick response.
Thanks again. Appreciate the quick response.
Hi Remo,
I added more information about my case.
I updated one site from 5.5.2.1 to 5.6.3.1.
As I saw, we need to be more pragmatic when we update a site because some variables can change.
I added more information about my case.
I updated one site from 5.5.2.1 to 5.6.3.1.
As I saw, we need to be more pragmatic when we update a site because some variables can change.