Edit Bar and administration errors
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Hi,
I'm working on a site that I'm having problems with the Edit bar not rendering completely. This happens after I've edited a page and published it. The grey bar renders but none of the content, i.e., the c5 logo dashboard button etc. this also happens occasionally when i go into edit mode. In this case, the editable areas are highlighted but the page acts as if it is not in edit mode.
Has anyone else experienced this problem? Suggestions?
thanks
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# concrete5 Version
5.6.2.1
# concrete5 Packages
Slate Theme (1.5.3.1).
# concrete5 Overrides
None
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.4.21
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, enchant, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.
# PHP Settings
max_execution_time - 90
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 180
max_input_vars - 1000
memory_limit - 64M
post_max_size - 100M
sql.safe_mode - Off
upload_max_filesize - 100M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
I'm working on a site that I'm having problems with the Edit bar not rendering completely. This happens after I've edited a page and published it. The grey bar renders but none of the content, i.e., the c5 logo dashboard button etc. this also happens occasionally when i go into edit mode. In this case, the editable areas are highlighted but the page acts as if it is not in edit mode.
Has anyone else experienced this problem? Suggestions?
thanks
-----------------------------
# concrete5 Version
5.6.2.1
# concrete5 Packages
Slate Theme (1.5.3.1).
# concrete5 Overrides
None
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.4.21
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, enchant, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.
# PHP Settings
max_execution_time - 90
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 180
max_input_vars - 1000
memory_limit - 64M
post_max_size - 100M
sql.safe_mode - Off
upload_max_filesize - 100M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
I should have said that if I reload the page the edit renders properly.
Anyone have an idea about this?
Could be a cache problem,
Start by going to root/files/cache and delete everything inside the folder, next go to root/files/tmp and delete all files in there too.
Next go the system and settings and turn off all caching, and whilst you are there clear the cache.
If that does not fix it, next time the page hangs.. check the browser console for errors, especially files that are getting a 404 response, these 404s can prevent the page from completing its loading and the last things to load are the edit bars and associated links.
Finally, make sure your footer.php is loading correctly by checking the source code of the faulty page, often you can see at what stage it stopped loading and a little investigatory work will often root out the problem.
Start by going to root/files/cache and delete everything inside the folder, next go to root/files/tmp and delete all files in there too.
Next go the system and settings and turn off all caching, and whilst you are there clear the cache.
If that does not fix it, next time the page hangs.. check the browser console for errors, especially files that are getting a 404 response, these 404s can prevent the page from completing its loading and the last things to load are the edit bars and associated links.
Finally, make sure your footer.php is loading correctly by checking the source code of the faulty page, often you can see at what stage it stopped loading and a little investigatory work will often root out the problem.
