Edit toolbar disappear. . . yet it's added header space is there
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Hey all,
This is totally weird. I just transferred a site from one host to another. Everything worked great. However, I just logged in and after login I'm taken back to the homepage, where there is a gap at the top — that is additional spacing at the top of the site is present — right where the edit toolbar should be. But no toolbar!
If I got to thissite.com/dashboard (pretty urls active), it's there, w/ the toolbar. Just not on the website.
Any ideas on this one?
This is totally weird. I just transferred a site from one host to another. Everything worked great. However, I just logged in and after login I'm taken back to the homepage, where there is a gap at the top — that is additional spacing at the top of the site is present — right where the edit toolbar should be. But no toolbar!
If I got to thissite.com/dashboard (pretty urls active), it's there, w/ the toolbar. Just not on the website.
Any ideas on this one?
Thanks John,
I found a few errors and fixed those (JS error). Still no Edit Bar.
Double checked the site on the old server that I moved it from. Checked PHPinfo on both old and new servers. Both are running PHP 5.2.17. On the old site, everything still works as it should.
Checked local version I'm working from now using MAMP, and it's running PHP 5.2.3—but everything works there too as it should.
I used transmit FTP program to sync the new remote site to my local one. You think the issue could be there?
Any advice from here would be much appreciated.
Thanks in advance!
I found a few errors and fixed those (JS error). Still no Edit Bar.
Double checked the site on the old server that I moved it from. Checked PHPinfo on both old and new servers. Both are running PHP 5.2.17. On the old site, everything still works as it should.
Checked local version I'm working from now using MAMP, and it's running PHP 5.2.3—but everything works there too as it should.
I used transmit FTP program to sync the new remote site to my local one. You think the issue could be there?
Any advice from here would be much appreciated.
Thanks in advance!
Can you post a link to the failing site.
Just PM'd it to you.
Thanks!
Thanks!
Update:
Working w/ the most excellent JohntheFish, we both came to a dead end as to what's going on.
While I can't say I've figured it out, I do have it working again.
I was using the free CloudFlare CDN service. It worked fine on the old server, and I didn't have this issue. I disabled it, and just logged in and the toolbar is available.
Now, I'm not totally sure CloudFlare was to blame, as it primarily just caches pages for you so they can be served faster from the the cloudflare cache. However, it did make troubleshooting a big pain—as any changes would not show immediately b/c of the CDN.
Like I said, now it's working once I turned CloudFlare off. I'll turn it back on later and see if this issue comes back to again.
Main thing is it's functioning correctly again, and I don't have to use Explorer to edit!
Thanks for the help John!
Working w/ the most excellent JohntheFish, we both came to a dead end as to what's going on.
While I can't say I've figured it out, I do have it working again.
I was using the free CloudFlare CDN service. It worked fine on the old server, and I didn't have this issue. I disabled it, and just logged in and the toolbar is available.
Now, I'm not totally sure CloudFlare was to blame, as it primarily just caches pages for you so they can be served faster from the the cloudflare cache. However, it did make troubleshooting a big pain—as any changes would not show immediately b/c of the CDN.
Like I said, now it's working once I turned CloudFlare off. I'll turn it back on later and see if this issue comes back to again.
Main thing is it's functioning correctly again, and I don't have to use Explorer to edit!
Thanks for the help John!
Okay, this is odd.
Just checked the site in IE9, and the edit toolbar is there just fine.
However, in Safari and FireFox, I cannot see it, though the space is there where it should be at the top, and the code appears to have me logged in, etc. I just can't see the toolbar!
Hopefully, someone has encountered this, as I do not want to have to rely on Explorer to edit this thing.
Thanks!
Just checked the site in IE9, and the edit toolbar is there just fine.
However, in Safari and FireFox, I cannot see it, though the space is there where it should be at the top, and the code appears to have me logged in, etc. I just can't see the toolbar!
Hopefully, someone has encountered this, as I do not want to have to rely on Explorer to edit this thing.
Thanks!
I just started using Cloudflare and have the same issue - IE9 has the edit bar, Firefox does not!
Did you solve it?
Did you solve it?
I just turned off Rocket Loader in CloudFlare and it seems to have fixed the issue with Firefox.
Similar problem. Not the same.
I turned CloudFlare on for my website, content loaded faster, all seemed well until noticed the developer bar would no longer appear (checked Chrome + Firefox). I purged CloudFlare's cache, problem continues. I put CF into developer mode, problem continues. I paused CloudFlare, problem continues. I disabled CloudFlare, and the bar reappears.
... and I re-enabled CF, the toolbar still works. Took it out of developer mode, etc., and it works fine.
Seems like start-up pains.
I turned CloudFlare on for my website, content loaded faster, all seemed well until noticed the developer bar would no longer appear (checked Chrome + Firefox). I purged CloudFlare's cache, problem continues. I put CF into developer mode, problem continues. I paused CloudFlare, problem continues. I disabled CloudFlare, and the bar reappears.
... and I re-enabled CF, the toolbar still works. Took it out of developer mode, etc., and it works fine.
Seems like start-up pains.
So after checking for php and script errors...
http://www.concrete5.org/community/forums/usage/i-have-lost-the-edi...
(You can find info on the developer console at:
http://www.concrete5.org/documentation/how-tos/editors/getting-help... - last section)
Also have a look at the .htaccess file. If you transferred the site with pretty urls already enabled, .htaccess may not have the corrrect settings in written it. Same for config/site.php.
Maybe try disabling pretty URLs, see if it works, then re-eneable.
Finally, if te above does not reveal anything, run phpinfo on the old and new servers and compare. Maybe you have different php versions or libraries.