Email on webfusion vps

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Hi All,

I have published a site on a vps from webfusion, I have an issue where when I use the form block to send email it goes to HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

I have set the email to use an external SMTP server and added in the details of an email account I have with the hosting - but this still brings up the same issue.

I have not ticked notify (but this would need to done) I have not used a captcha. I have tried sending it to my gmail account but same error happens.

Webfusion support gave me a port to try but that hasn't worked and basically they said "Unforunately we are unable to assist with PHP configuration and mail forms on the VPS platform".

I hope someone can help.

Many Thanks

Steve

 
webfusion replied on at Permalink Reply
Hello,

I'm Nerys and I work for Webfusion.

I can see that you have already contacted our support team about this issue. There is limited support we can provide for third party applications, however I would be more than happy to have a look at your support request and see if there is anything further we can do to help. If you would like me to please confirm the support ticket ID.

Regards,

Nerys
glowmedia replied on at Permalink Reply
Nerys,

TICKET ID: 120713-000478

Thanks for your help.

Steve