Error on add-on isntall

Permalink June 20, 2014 at 5:06 AM

What does this mean?

Warning: file_exists(): open_basedir restriction in effect. File(/var/www/vhosts/finelinecreative.co.nz/httpdocs/packages/amiant_image_gallery.zip/controller.php) is not within the allowed path(s): (/var/www/vhosts/finelinecreative.co.nz/:/tmp/) in /var/www/vhosts/finelinecreative.co.nz/httpdocs/concrete/core/libraries/loader.php on line 327 Warning: file_exists(): open_basedir restriction in effect. File(/var/www/vhosts/finelinecreative.co.nz/httpdocs/packages/amiant_image_gallery.zip/controller.php) is not within the allowed path(s): (/var/www/vhosts/finelinecreative.co.nz/:/tmp/) in /var/www/vhosts/finelinecreative.co.nz/httpdocs/concrete/core/libraries/loader.php on line 327

Remo replied on Jun 20, 2014 at 9:16 am Permalink Reply

This add-ons wants to access /tmp but doesn't have the permission to do so.

Two options:

1. Add /tmp to the openbase dir list, might have to ask the hosting company
2. Ask the add-on dev to use a different tmp directory which is part of the public file structure