Forgot your password - Invalid Key errors
PermalinkIt seems that both sites are sending out the forgot your password email link. However the UserValidationHash is not being saved. There is a hash being displayed in the email, but this is not getting saved into the database.
Therefore when they attempt to re-set there password they cannot as the key does not exist in the UserValidationHashes table.
I am struggling to re-create the error myself, however i am getting this 4-10 times a day on two websites so something must be astray.
website one concrete5.7.5.3RC1
website two on concrete5.6.3.3
Any ideas would be great, as this is causing our clients a huge headache.
error: "Exception Occurred: /var/www/vhosts/mercedes-benz1team.com/httpdocs/concrete/authentication/concrete/controller.php:227 Invalid Key. Please visit the forgot password page again to have a new key generated. (0)
"
Are the two sites on the same server?