Form Results Dissaperaing
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Hi There,
We have to sites running the same version of c5 on the same server.
5.6.2.1
On one site, on the Form Results Page, there are three options:
View Responses
Open Page
Delete Responses
On the other site, there are only two options:
View Responses
Open Page
On the site with only two option, when the form is updated, all the entries are deleted, so we lose historical data. This doesn't happen on the other site. When a form is updated, it makes a copy of the old entries and then makes a new form results listing.
Also, on the site with only two options showing, hovering over "Dashboard" does not list Form Results under the Reports Option. Only Statistics shows up.
On the working site, both Form Results and Statistics show up beneath Reports.
Anyone seen this before? Better yet...how do we FIX it?
Thanks,
We have to sites running the same version of c5 on the same server.
5.6.2.1
On one site, on the Form Results Page, there are three options:
View Responses
Open Page
Delete Responses
On the other site, there are only two options:
View Responses
Open Page
On the site with only two option, when the form is updated, all the entries are deleted, so we lose historical data. This doesn't happen on the other site. When a form is updated, it makes a copy of the old entries and then makes a new form results listing.
Also, on the site with only two options showing, hovering over "Dashboard" does not list Form Results under the Reports Option. Only Statistics shows up.
On the working site, both Form Results and Statistics show up beneath Reports.
Anyone seen this before? Better yet...how do we FIX it?
Thanks,