How do I resolve fatal errors for a package requiring a PEAR set up?
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I added the Cometchat plugin to my site. The default installation as a package does not work and Cometchat staff worked with me to move it up into the main directory and get chat set up.
However, when I go to Add Block, building out my site, I get the errors listed below. I am new to this and learning by trial and error (mostly error) - it looks as though a file is looking for cometchat files in packages but they are intentionally not there and I've been instructed by Dreamhost that I need to set up PEAR.
That is way beyond my skills. Does anyone have a suggestion for how I might get the site to recognize the files are not there without setting up PEAR?
Error Msgs:
Warning: require_once(/home/bkrueda/bkrueda.com/packages/comet_chat/blocks/comet_chat/controller.php): failed to open stream: No such file or directory in /home/bkrueda/bkrueda.com/concrete/core/libraries/loader.php on line 217
Fatal error: require_once(): Failed opening required '/home/bkrueda/bkrueda.com/packages/comet_chat/blocks/comet_chat/controller.php' (include_path='/home/bkrueda/bkrueda.com/libraries/3rdparty:/home/bkrueda/bkrueda.com/concrete/libraries/3rdparty:.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/bkrueda/bkrueda.com/concrete/core/libraries/loader.php on line 217
However, when I go to Add Block, building out my site, I get the errors listed below. I am new to this and learning by trial and error (mostly error) - it looks as though a file is looking for cometchat files in packages but they are intentionally not there and I've been instructed by Dreamhost that I need to set up PEAR.
That is way beyond my skills. Does anyone have a suggestion for how I might get the site to recognize the files are not there without setting up PEAR?
Error Msgs:
Warning: require_once(/home/bkrueda/bkrueda.com/packages/comet_chat/blocks/comet_chat/controller.php): failed to open stream: No such file or directory in /home/bkrueda/bkrueda.com/concrete/core/libraries/loader.php on line 217
Fatal error: require_once(): Failed opening required '/home/bkrueda/bkrueda.com/packages/comet_chat/blocks/comet_chat/controller.php' (include_path='/home/bkrueda/bkrueda.com/libraries/3rdparty:/home/bkrueda/bkrueda.com/concrete/libraries/3rdparty:.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/bkrueda/bkrueda.com/concrete/core/libraries/loader.php on line 217
In the first review, @jero describes how he got it working from issues that could stem from similar root causes. The last update of the addon pre-dates @jero's review by a couple, of years.
http://www.concrete5.org/marketplace/addons/cometchat/reviews...
http://www.concrete5.org/marketplace/addons/cometchat/reviews...
Thank you. I will take a look. I agree and was hoping it wasn't PEAR. The add-on loads as a package and all of the cometchat installation directions are not aligned with those for the add-on.
No such luck.
When I installed the add-on, it was installed as a package. The cometchat support team ended up moving cometchat up in the directory. Could it be something to do with the installation, something set to look in the packages folder that needs to be redirected or simply removed?
I've looked for the document in the error path but I didn't find any reference to cometchat in line 217 or thereabouts.
When I installed the add-on, it was installed as a package. The cometchat support team ended up moving cometchat up in the directory. Could it be something to do with the installation, something set to look in the packages folder that needs to be redirected or simply removed?
I've looked for the document in the error path but I didn't find any reference to cometchat in line 217 or thereabouts.
Hello,
Sorry for the delay in response. We do not actively monitor these forums. Please email us at help (at) cometchat.com and we will be happy to assist you further.
Sorry for the delay in response. We do not actively monitor these forums. Please email us at help (at) cometchat.com and we will be happy to assist you further.
At a very rough guess, which could be very wrong, the comet chat package has not been properly installed and PEAR is not the issue.