Icons, images and thumbnails not showing
Permalink 1 user found helpful
Hello,
I'm new to C5 and I've been attempting to debug an image issue site wide; none of the icons, images or thumbnails or showing up.
I originally installed 5.5.2 via Dreamhost one-click, then upgraded to 5.6.1.2, where the same bug is present.
I already tried the following:
- Changing file permissions to 777 (just to eliminate a permissions issue)
- Confirmed that the image path is correct. I followed the path via FTP and downloaded the images with success. I can also trace the resource with Firebug where there visible in a new tab.
- Deleted a Gallery 2 install.
- Attempted to use multiple browsers.
- Disabled all browser add-ons.
I did notice that the theme/plugin thumbnails were working until I installed the plugins/themes, then those thumbnails were displaying like the rest.
I'm not sure where to go from here, any help would be appreciated.
Ron
I'm new to C5 and I've been attempting to debug an image issue site wide; none of the icons, images or thumbnails or showing up.
I originally installed 5.5.2 via Dreamhost one-click, then upgraded to 5.6.1.2, where the same bug is present.
I already tried the following:
- Changing file permissions to 777 (just to eliminate a permissions issue)
- Confirmed that the image path is correct. I followed the path via FTP and downloaded the images with success. I can also trace the resource with Firebug where there visible in a new tab.
- Deleted a Gallery 2 install.
- Attempted to use multiple browsers.
- Disabled all browser add-ons.
I did notice that the theme/plugin thumbnails were working until I installed the plugins/themes, then those thumbnails were displaying like the rest.
I'm not sure where to go from here, any help would be appreciated.
Ron
Hello,
I did try that as well. It's the back-end where this small bug is occurring. The front-end only has the navbar as I'm just starting the development. I did try to place a few images and logout to see if is relating to edit, but I'm getting the same result.
I'm thinking that it may be something on the Dreamhost server end.
Thanks again,
Ron
I did try that as well. It's the back-end where this small bug is occurring. The front-end only has the navbar as I'm just starting the development. I did try to place a few images and logout to see if is relating to edit, but I'm getting the same result.
I'm thinking that it may be something on the Dreamhost server end.
Thanks again,
Ron
Do you have a URL for us to look at? Also are you using a custom template? Have you tried using any developer tools in the browser to see if the images are ever being requested even? (Usually F12 will bring up developer tools when you have a browser open if any exist)
Hello,
I forget about the console after looking at all of the other tabs. There is a GET request for all of the page resources with a 404 error. This is where things get interesting, if I open the path in a new tab, the images are displayed.
I'm using the Bootstrap theme, however, the same bug is the same for the stock themes as well.
Here is the link:http://www.dev.majesticnorthwest.com...
I have added a large image so the bug can be duplicated. I've also used another computer with the same results.
Thanks again,
Ron
I forget about the console after looking at all of the other tabs. There is a GET request for all of the page resources with a 404 error. This is where things get interesting, if I open the path in a new tab, the images are displayed.
I'm using the Bootstrap theme, however, the same bug is the same for the stock themes as well.
Here is the link:http://www.dev.majesticnorthwest.com...
I have added a large image so the bug can be duplicated. I've also used another computer with the same results.
Thanks again,
Ron
Could you paste a copy of your htaccess file?
Thankyou exchangecore!
That was the problem. While the .htaccess file was empty because I wasn't using Pretty Links, I decided to enable them, making sure the following code made it in, and what do you know, everything started working.
Thank you everyone, having a community like this is a life saver.
That was the problem. While the .htaccess file was empty because I wasn't using Pretty Links, I decided to enable them, making sure the following code made it in, and what do you know, everything started working.
<IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}/index.html !-f RewriteCond %{REQUEST_FILENAME}/index.php !-f RewriteRule . index.php [L] </IfModule>
Thank you everyone, having a community like this is a life saver.
have you tried clearing the cache? (Dashboard -> System & Settings -> Optimization).
If you provide a link to your site, we can have a look.
jordi