I was curious what the proper procedure for installing some sort of third party app outside of concrete5 is. In my particular case I need to install the open source helpdesk script osticket - I can just ftp it to a new directory in the root where c5 is installed - but how do I let c5 know about it, or do I not need to? The two systems don't need to integrate at all so that's not an issue - just curious what the best approach is.

Thanks a bunch, -Brian