Internal Server Error - Slow Page Loads

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Hi all,

i have an issue with the page load time of my site. Testserverhttp://zst.fox-it-solutions.de

The size of my database is about 5 MB. At the Moment I'am not able to run the backup at the dashboard anymore. I always get the Internal Server Error. This is realy not good. I run the page at the hoster 1&1. It seams that the limits of the scrip runtime exceeds all the time. I realized the problem also on the site itself. Some pages needs up to 10 seconds to laod. This is realy bad and not sufficent for my customer. I was trying a few things I found here at the forums to speed up the sites. I even load the jQuery from the google API. But nothing helps. The site is realy slow. When I debug with firebug I see that some css files are not found. I dont know why but could this cause the problem with the slow pages?

Thanks for any reply on that.

Daniel

 
12345j replied on at Permalink Reply
12345j
dfuchs2512 replied on at Permalink Reply
I already tryed all this things but nothing changes in the speed of the site. JQery is used from my site thats why I can not disable it. I have used the gallery component a lot. Any other chances to increase the speed of my site? It seams that even when I click it takes about 5 Seconds before the browser starts searching for the site. Can someone help me with this?

Thanks.

Daniel
12345j replied on at Permalink Reply
12345j
I guess its hosting then, if you figured out that loading CSS problem Ill check later
ThemeGuru replied on at Permalink Reply
ThemeGuru
Yep it's your hosting. Here is a support doc about setting up a c5 install on 1&1 hosting:http://www.concrete5.org/documentation/installation/hosts/1and1_com...

But you might want to consider a switch. I havent found really any problems with hostgator.

Hope that helps.
12345j replied on at Permalink Reply
12345j
Yeah I use hg too and it works well
dfuchs2512 replied on at Permalink Reply
I checked the link you provided here, but the installation itself is running. There is no advise in this post, which says you have to do certain things to increase the speed. Does this mean I have to switch the provider? Or should I try to ask the Support from 1&1 to solve the issue. But then I have to tell them whats the issue and I don't know yet what to explain them.

Thanks.

Daniel
12345j replied on at Permalink Reply
12345j
I'd just switch hosts, Its the easiest to do and will probably speed it up
dfuchs2512 replied on at Permalink Reply
Does anyone know if the concrete5 hosting is more fast and how I can be sure without trying my site before? Is there any way to try out before buying a hosting package at concrete5 that my site is running smooth?

Thanks.

Daniel
jbx replied on at Permalink Reply
jbx
Hi Daniel,

just for the record, I have a couple of servers with 1and1 and they run really fast. Do you have a dedicated server or just a standard hosting package? Some of 1and1's packages are terrible and do suffer from speed issues, but their dedicated servers are absolutely fine. If you're based in Germany, then they are actualy a good choice for you as that's where their datacentre is located. It may be that your site can be optimized to speed it up slightly organically, but if you want to try an alternative host, then I'd be happy to talk with you about hosting your site on one of my servers.

Jon
dfuchs2512 replied on at Permalink Reply
I run the site on a shared server. I use the professional package. It was from the very beginning I developed the site that it is very slow. Bit I can not be sure if its realy a provider problem. I use the JQuery A lot and if you want to ahev a look on the speed check outhttp://zst.fox-it-solutions.de

Some pages open normal but if you go to products you will see how long it takes. I was debugging the load times with Firebug and it seems it takes a very long time at the begining before the site is reterived at all. I'm not sure if this will be solved with a new provider without any test.

THX
jbx replied on at Permalink Reply
jbx
Ok, a couple of problems with a couple of solutions - neither of them provider related. The big give away is the fact that your home page has an initial wait of less that a second, but your products page has a wait of over 15 seconds!

The first issue is your missing css files. Easy to fix. They are auto inserted files and need to exist, but don't need to contain anything. Have a look inside the search and page list blocks. I think you have an override in place for these? Create an empty file in each of these called view.css. Once you've done that and uploaded them, let me know and we'll go from there.

Also, in the dashboard, under 'Sitewide settings' => 'debug' the is a box called 'Environment'. Could you copy and paste the output of that box here for me please? Thanks,

Jon
dfuchs2512 replied on at Permalink Reply
Thanks for the advise. I copyed the view.css files for the ssearch and page_list. And her you will have the Environment Values:

# concrete5 Version
5.4.1

# concrete5 Packages
Area Splitter (2.0.6), Easy tabs (1.5.2), eCommerce (1.7.4), eComTools (1.0.3), Expander (1.0), Extended Form (1.7), Facebook Like Button (1.0), Gallery (1.6.4), Get Directions (1.0b), Google Map (Premium) (1.1.1), Mailing List (1.35), Sisimizi's Download Folder (1.0), SQL Buddy (1.0), Table-Based Shipping (1.1.0), tnSpacer (1.1).

# concrete5 Overrides
blocks/intro, blocks/product_list, blocks/gallery, blocks/page_list, blocks/search, languages/de_DE, models/core_commerce, single_pages/checkout, single_pages/cart.php, single_pages/dashboard, themes/theme_zstiming

# Server Software
Apache

# Server API
cgi

# PHP Version
5.2.14

# PHP Extensions
bcmath, bz2, calendar, cgi, ctype, curl, date, dba, dbase, dom, exif, filter, ftp, gd, gettext, hash, iconv, idn, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, posix, Reflection, session, shmop, SimpleXML, soap, SPL, SQLite, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib.

# PHP Settings
log_errors_max_len - 1024
max_execution_time - 5
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
memory_limit - 40M
post_max_size - 8M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 20M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
pcre.backtrack_limit - 100000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

Hope you can help me with this.

THX