Move to New Host - Home Page Doesn't Show - Downloads a File
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Hi,
Just took a site from development environment to a new host for launch and I am having some issues. Followed all the steps that have worked before. Rather than the website home page showing, it wants to download a file (filename = download) and the contents of this file are:
<?php
require 'concrete/dispatcher.php';
According to host's cPanel, PHP is running (Edge 7.1). Any help would be appreciated.
http://www.pishonparts.com
Environment:
# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000
# concrete5 Packages
Colorpicker Attribute (0.4)
# concrete5 Overrides
None
# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
Host information: This is being hosted at GoDaddy (client forced this decision).
Thanks!
Just took a site from development environment to a new host for launch and I am having some issues. Followed all the steps that have worked before. Rather than the website home page showing, it wants to download a file (filename = download) and the contents of this file are:
<?php
require 'concrete/dispatcher.php';
According to host's cPanel, PHP is running (Edge 7.1). Any help would be appreciated.
http://www.pishonparts.com
Environment:
# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000
# concrete5 Packages
Colorpicker Attribute (0.4)
# concrete5 Overrides
None
# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
Host information: This is being hosted at GoDaddy (client forced this decision).
Thanks!
Thanks for the quick reply. However, this is not Windows hosting, but rather Linux... Screenshot attached. Any other ideas on what may be the problem?
This is very strange. Your first screenshot very clearly shows an option for ASP language and Windows-specific paths.
That was just an option to allow ASP type tagging. It is turned off.
ok. nevertheless, my first comment stands: it looks like your server is not configured to execute PHP files so it treats them as just normal files. That's a server setting that's why I suggested asking your host.
Thank you. Just so happens, I am on an online chat with GoDaddy at this very moment. Hope to get to the bottom of it.
UPDATE -> Something so simple can cause hours of frustration. It turned out to be the .htaccess file. The only thing in the file was telling the system to use PHP Edge 7.1. And in GoDaddy's case that is their default, so it essence it was "confusing" the PHP engine and it wouldn't render the pages. For anyone else who may be experiencing something similar, simply change the name of the root .htaccess file to something like htaccess.bak and see if anything changes. That worked for me.
UPDATE -> Something so simple can cause hours of frustration. It turned out to be the .htaccess file. The only thing in the file was telling the system to use PHP Edge 7.1. And in GoDaddy's case that is their default, so it essence it was "confusing" the PHP engine and it wouldn't render the pages. For anyone else who may be experiencing something similar, simply change the name of the root .htaccess file to something like htaccess.bak and see if anything changes. That worked for me.
I'm sorry my experience with Windows server is extremely limited but this is really something that GoDaddy should help you with.