Please help - issue with new site.
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Hi
Just launched a new C5 v8 site with Community Store and the site is rather slow, but the main issue is that after it has been running for a while is starts throwing errors like this (please see attached) on pages with community store list blocks on.
It seems to happen after a few hours despite clearing cache it's still an issue.
Please help need to fix this quick
Thanks
Dave
Just launched a new C5 v8 site with Community Store and the site is rather slow, but the main issue is that after it has been running for a while is starts throwing errors like this (please see attached) on pages with community store list blocks on.
It seems to happen after a few hours despite clearing cache it's still an issue.
Please help need to fix this quick
Thanks
Dave
Hi Colin
Thanks for your repy, It was a clean install.
Cheers
Dave
Thanks for your repy, It was a clean install.
Cheers
Dave
Hi Dave,
I believe that you made changes to the product list block to include additional product images?
If so this may be causing the issue.
You could try removing the additional code to see if this stops the errors.
Colin
I believe that you made changes to the product list block to include additional product images?
If so this may be causing the issue.
You could try removing the additional code to see if this stops the errors.
Colin
Hi Colin
Thanks again for your help.
I believe I have fixed this. I only needed link to the page, main image, title and price so I removed all the code relating to options/variations and it's running much faster and not throwing errors half the time now.
I think for use in large projects, it is necessary to do this.
Dave
Thanks again for your help.
I believe I have fixed this. I only needed link to the page, main image, title and price so I removed all the code relating to options/variations and it's running much faster and not throwing errors half the time now.
I think for use in large projects, it is necessary to do this.
Dave
Was the site upgraded from 5.7 or was it a clean install of 5.8.2.1?
Colin