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Problems with Form Block op website.

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I have created a questionairy with the Form block on my website. The first couple of days it was working perfectly, I even received notifications of the forms being filled in.
But last Fridayevening it suddenly stopped working. I received a complained via mail about the form not working the way it should. It appeared the first couple of questions were not clickable.
As far as I know, I haven't changed anything to that page.
So today I had a look at it and it appears the top halve of the page is like locked. It isn't clickable all the way down to question 3. Even the menubar and searchfield are locked.
This is so strange, I don't know what happened.
But this means my form cannot be filled in and people can't change pages.
See attachment of my webpage.
While I am trying to figure out what's wrong with it, I have excluded this page from the menubar. But it is still active:www.www.managingmoms.nl/vragenlijst/...

Can someone please help me?? I am not a websitedevelloper or anything, so I really need help with this.
Thanks in advance!
Kind regards,
Anouk Beekman (from Holland)

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goutnet replied on at Permalink Reply
Well, (since you PMed :), I didn't see your post here (don't know why :/)

When I go on your page, it seems that jQuery is not loaded but your theme/form is trying to use it (hence the error). So, basically, you need to load jQuery before using it. This can be achieved in a couple of different ways :

in a block :

public function on_page_view()
   {
      $html = Loader::helper('html');
      $this->addHeaderItem($html->javascript("jquery.js"));
      $this->addHeaderItem($html->javascript('jquery.ui.js'));
   }


in a header :

public function on_page_view()
      $html = Loader::helper('html');
      echo $html->javascript("jquery.js");
      echo $html->javascript('ccm.app.js');



Now, I might need to look further, because AFAIK c5 should be loading jQuery by default, so unless you actually disabled it, there must be something wrong.

Is this a custom made theme ?
ManagingMoms replied on at Permalink Reply
Thanks Goutnet, you have found my post ;-) I wasn't able find it back, that's why I PM-ed you.

I will try what you have suggested. And I will keep you posted.
goutnet replied on at Permalink Reply
easy trick, if you are looking for your own posts, just go into your account page, and click on (X posts) (X being the numbered of posts you sent).

That’s a pretty handy feature of concrete5.org :)

(You can also use the "just mine" filter in the forum as well).
ManagingMoms replied on at Permalink Reply
Thnx for the tip! You've been a great help!
ManagingMoms replied on at Permalink Reply
Goutnet,
What do I have to do? Can I solve the problem in edit mode on the webpage or do I go to the part where all the codes are???
I am sorry, but it is all very new to me... But I am willing to learn ;-)
goutnet replied on at Permalink Reply
Well, first things first :

- is it a custom build theme ? if so, that probably comes from that, I would need to see the code.

- if not, what is the theme you are using ?
ManagingMoms replied on at Permalink Reply
I am using template Modulo, which I bought on the Marketpace.
ManagingMoms replied on at Permalink Reply
Oh I mean Modulo Theme - 1.0.1
goutnet replied on at Permalink Reply
if you *bought* it, you might get some support from there.

I can't seem to find it on the marketplace, can you post a link to it ?

did you customize the theme ? if so how ? did you use roots override ?

if you modified it (I mean the code), great chances are that the problem is lurking around those modifications, can you zip up your code and post it here ?
ManagingMoms replied on at Permalink Reply 1 Attachment
Oh no, I can't believe it, it is gone!
I don't even know who made it.
I can send a screenshot of this theme, see below.
No, I have not customized this theme before the problems with the form occurred. The first problem was reported at 5 pm and I have changed the width of the template at 10 pm, so that cannot be the problem.
And only Apple and Ubuntu users have these problems. Windows users experience no such problem, that's what I found out later.
And yes, in Edit mode the form works perfectly, but when I use it as a viewer, above question 3 nothing is clickable.
wagdi replied on at Permalink Reply
wagdi
Googled it, found it- http://demo.concrete5.fr/index.php/themes/modulo...
ManagingMoms replied on at Permalink Reply
Thnx Wagdi!
But it is not being offered on the Marketplace.
And on my billingaccount I have found a name of a person, so I truly hope he created this beautiful theme and can help us further....
ManagingMoms replied on at Permalink Reply
I have found the website concrete5.fr and I want to contact them about my problem, but everything is in French. Unfortunately I cannot speak or read French ;-(
Goutnet, since you are French, could you please help me out with this????
wagdi replied on at Permalink Reply
wagdi
I think they speak English so you should be fine.
ManagingMoms replied on at Permalink Reply
Well, my problem is that I cannot read what is says on the website ;-/
How can I contact them? Things like that...
wagdi replied on at Permalink Reply
wagdi
Try the contact form on their website- http://cms.concrete5.fr/communaute/contact/...
ManagingMoms replied on at Permalink Reply
Wagdi, you're great!! Thnx!!
I have filled out the form, so now I hope they can help me out...
goutnet replied on at Permalink Reply
If you need, I can act as an intermediate with that French guy :)

But honestly, I am sure they can understand English as well.

If you want me to look at your site, I am gonna need an access to the files, you can either send it to me or attach it here.
ManagingMoms replied on at Permalink Reply
Goutnet, you make me smile again ;-)
If you could have a look at my site, that would really be great.
But what do I send you? I am hosting my site a Hostingmonster. Do you need those information of to get in the edit mode on my site (login concrete5)?
goutnet replied on at Permalink Reply
hum, well, let’s start by zipping up your modulo theme (zip the packages directory) and attach it here or send it to me.

I'll check if it is loading jQuery properly on a test website.
ManagingMoms replied on at Permalink Reply
Please have patience with me... where can I zip this package?
goutnet replied on at Permalink Reply
hum ... ok ... multiple ways

- You need to have an ssh access to your site server, then just go into your sites directory and issue the command :

tar -zcvf packages.tar.gz packages


- Or, download your site using any ftp client (filezilla), then just zip that into your explorer for instance.
ManagingMoms replied on at Permalink Reply
Okay, I will try it later on tonight. For I have to pickup my kids now.
Thanks so much for your help and willingness :-)
goutnet replied on at Permalink Reply
just a question, why do you want to contact concrete5.fr ? are they the author of the theme ??

the page mentionned above was merely a mirror of the old marketplace, not the author' page by any means ...
ManagingMoms replied on at Permalink Reply
Yes, they created Modulo.