QA functionality
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Hi. I am new to Concrete5, have tested the functionality for a couple of days, and I consider using it for my future web projects. I have a lot of experience with other CMS and PHP development.
I have been looking at the built-in functionality and the marketplace to look for some kind of QA functionality. I am looking for a way to let users on a website communicate with administrators of the site in private. This is for customers being able to communicate with consultants in the company running the site. So the questions needs to be private, the user can log in, ask questions, get answers and discuss the issues. They should be able to send multiple questions, more or less like a discussion forum. But it is very important that the information is private, so outside of administrators, only the user that sent the question should see it (and the answers/discussion), no other users/visitors.
Any suggestions on how to make something like that?
I have been looking at the built-in functionality and the marketplace to look for some kind of QA functionality. I am looking for a way to let users on a website communicate with administrators of the site in private. This is for customers being able to communicate with consultants in the company running the site. So the questions needs to be private, the user can log in, ask questions, get answers and discuss the issues. They should be able to send multiple questions, more or less like a discussion forum. But it is very important that the information is private, so outside of administrators, only the user that sent the question should see it (and the answers/discussion), no other users/visitors.
Any suggestions on how to make something like that?
If you enable public profiles your users will be able to send private messages to other members. Is that something you are after or do you want to set up personal forums for every user (not an easy implementation).
I don't know if a forum system or messaging system of some kind is best for this. The important thing is that users can register, log in and send questions to the people running the site. They should then be able to answer, and both parts should be able to send replies to the conversation. Each user should be able to initiate multiple conversations, and only the user that startet the conversation should have access to it (in addition to the administrators).
My suggestion is you enable public profiles and test the functionality with core messaging service (=pm).
