Site blank after adding style to extra header content
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Help!
My site is now completely blank and no editing bar shows since I added a small additional to the page style through Extra Header Content.
How can I retrieve this since I can't even see Dashboard or revert to previous version?
My site is now completely blank and no editing bar shows since I added a small additional to the page style through Extra Header Content.
How can I retrieve this since I can't even see Dashboard or revert to previous version?
I have the same exact problem with my homepage. Every other page works, but the homepage is in edit mode, and it's completely blank. Is there a way to exit edit mode somewhere else?
Hey there.
You should be able to still access the dashboard, as the header content should only be present on the page your having trouble with. I can show you how to remove the header content from out side the page itself:
Navigate to /index.php/dashboard/sitemap/full
From your site map you can click on a menu item and it will give a menu of options. These are the same options available from the page itself when you click the gear icon.
So you would click Home > SEO and then remove the code causing the problem.
You should be able to still access the dashboard, as the header content should only be present on the page your having trouble with. I can show you how to remove the header content from out side the page itself:
Navigate to /index.php/dashboard/sitemap/full
From your site map you can click on a menu item and it will give a menu of options. These are the same options available from the page itself when you click the gear icon.
So you would click Home > SEO and then remove the code causing the problem.
What if I don't have the SEO option? My only options are... Visit|Properties|FullPageCaching|SetPermissions|Design|Versions|Delete.
Is there another method?
Is there another method?
Check under properties. It's considered an attribute it should also be accessible from the attributes area (which perphaps is listed under properties for your version)
What version are you using and I can be more exact.
What version are you using and I can be more exact.
I am running 5.6.1.2.
I have a bunch of options in Attributes, but not SEO. Also, in regards to the original post, I don't believe my problem stemmed from Extra Header Content. It was more of adding h1 code somewhere that maybe it shouldn't go on the front page.
I have a bunch of options in Attributes, but not SEO. Also, in regards to the original post, I don't believe my problem stemmed from Extra Header Content. It was more of adding h1 code somewhere that maybe it shouldn't go on the front page.
Unfortunately I'm not familiar with v5.6. I only started using C5 at version 7. I will download a copy and check it out. Do you FTP access to the site files?
No, unfortunately all of this is done through the CMS manager online. This is a company website and most of the backend stuff was usually handled by a web development company that no longer exists.
I just installed 5.6. From the Full Site Map area, when you click Properties on a page, on the 'Custom Attributes' tab there should be listed 'Header Extra Content' if you added some. If thats what causing the problem you should be able to remove the faulty code from there.
Other than doing that, what actions did you perform that you think may have caused the problem? Is the site online somewhere so I can check it out?
Other than doing that, what actions did you perform that you think may have caused the problem? Is the site online somewhere so I can check it out?
Yeah, there's not even anything in Extra Header Content... here's a rundown from what I remember:
I entered some h1 code into a block on the front, it was fine for a couple hours or so.
Then I entered edit mode on the homepage, at the same time I was creating an article, I cleared the cache and when I got back to the homepage it was completely blank. Maybe the h1 code messed up once I cleared cache.
Here's the site:http://www.oneworldsports.com
I entered some h1 code into a block on the front, it was fine for a couple hours or so.
Then I entered edit mode on the homepage, at the same time I was creating an article, I cleared the cache and when I got back to the homepage it was completely blank. Maybe the h1 code messed up once I cleared cache.
Here's the site:http://www.oneworldsports.com
When you got to Full Site Map and click on Home, can you try clicking on 'Versions'. There should be a list of versions, basically each time you save a page (atleast in 5.7) a new version gets added to the list. You should be able to browse through these and find a non-broken version, click the checkbox next to it and click the thumbs up button in top right. That should revert the page to the non-broken version.
Let me know if that works.
Let me know if that works.
First of all, you hi-jacked TrixieMay's thread. You should always start your own thread because it makes searching for answers really hard when the original question doesn't match the answers in the thread.
From what I can see, there's a missing < /iframe > (closing iframe tag) on the iframe that holds this
If you go to the sitemap and click on your page, there is a 'Versions' option where you can turn the clock back to a version that worked.
From what I can see, there's a missing < /iframe > (closing iframe tag) on the iframe that holds this
//html5-player.libsyn.com/embed/episode/id/4630120/height/360/width/640/theme/standard/autonext/no/thumbnail/yes/autoplay/no/preload/no/no_addthis/no/direction/backward/no-cache/true/If you go to the sitemap and click on your page, there is a 'Versions' option where you can turn the clock back to a version that worked.
Nice, and there would be the "h1" code he's referring too:
<iframe style="border: none;" src="//html5-player.libsyn.com/embed/episode/id/4630120/height/360/width/640/theme/standard/autonext/no/thumbnail/yes/autoplay/no/preload/no/no_addthis/no/direction/backward/no-cache/true/" scrolling="no" width="640" height=" </h1>
Yeah, that's the code that is the issue... Ah, okay, that worked. I needed to copy the previous version and then approve it, instead of just approving a version. Awesome, thanks for the help.
Also, I created my own topic, but someone responded with a link to this thread. Sorry. Thanks again.
Also, I created my own topic, but someone responded with a link to this thread. Sorry. Thanks again.
Sorry. I'm an old-school forum-meister and a stickler for keeping these forums on topic. Glad it got fixed.
How do you know the OP got their problem solved? I don't see any response from trixiemay.
Your right I need to revise my post, as the original poster said they couldn't even see their dashboard.
http://(site)/index.php/dashboard/sitemap/full...