Something blocking access to files?

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Hi,

I have a media player installed on my site (Pickle Player) but its redundancy isn't working and I have no idea why. Media files will play just fine through Chrome, but if you try to access the site through Firefox or an iOS device, it simply doesn't work.

I believe the player defaults to Flash, with HTML5 redundancy. I've had this issue in the past where my .htaccess file blocked the redundant feature of the media player; that time, deleting parts of the .htaccess file fixed the problem.

Now I've got the same thing going on and have no idea what could be causing it.

Of note, I had "Security Wall" installed but since removed it. Is there some way this could be blocking something still? Or are there other files on my server that might be messing with the player's ability to play the file?

Thanks! :)

 
wheelecm replied on at Permalink Reply
I also recently upgraded to a new version of C5 - is there something that could have gotten messed up? Or files that I need to change / settings that need to be fixed?

On my old C5 version, I had gone with "Advanced Permissions." Could this be causing problems now?