Strange file upload problem
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Hi all,
Our C5 site has worked fine for over a year but today we are unable to upload .mp3 or .wav files. Single file upload just spins and never times out, Multiple file upload shows Server i/o Error on only .mp3 or .wav files, if I upload .txt, etc in the same multiple, they work fine.
Other formats upload fine, for example: .txt, .pdf, .xls are all ok.
Systems&Settings/Allowed File Types is fine(.mp3, .wav are included)
Version is 5.6.0.2
Upload size is not the issue (set to 40M, trying to upload 9M .mp3)
Cache has been cleared
DatabaseXML/Refresh Databases has been applied
File Manager Permissions are fine
Last time we uploaded a .wav file was back in November but had no trouble then.
Any help is appreciated.
Peter
Our C5 site has worked fine for over a year but today we are unable to upload .mp3 or .wav files. Single file upload just spins and never times out, Multiple file upload shows Server i/o Error on only .mp3 or .wav files, if I upload .txt, etc in the same multiple, they work fine.
Other formats upload fine, for example: .txt, .pdf, .xls are all ok.
Systems&Settings/Allowed File Types is fine(.mp3, .wav are included)
Version is 5.6.0.2
Upload size is not the issue (set to 40M, trying to upload 9M .mp3)
Cache has been cleared
DatabaseXML/Refresh Databases has been applied
File Manager Permissions are fine
Last time we uploaded a .wav file was back in November but had no trouble then.
Any help is appreciated.
Peter
I'm having the same problem with my site. The last couple of weeks I haven't been able to upload mp3 files. I made sure in my php.ini file that my uploads were on and my file limit was high enough. The only way I can get the file to upload is to and it to my incoming file in the database then use the incoming tab in Multiple upload. Any ideas of why this is happening?
Just an update, we found the .htaccess file was indeed restricting the size of file uploads to 5 MB. Once I increased that limit, we were able to successfully upload.
Peter